Housekeeping Inspector - Legends Golf Resort in Myrtle Beach, South Carolina at Century Golf Partners Management

Housekeeping Inspector – Resort

Legends Golf Resort, Myrtle Beach, SC, US

Requisition ID: 1443

Salary Range: $13-15 (USD) Hourly

POSITION SUMMARY

Overall, housekeeping inspectors play a critical role in upholding cleanliness, hygiene, and overall guest satisfaction within the resort. Their attention to detail, organizational skills, and ability to lead and motivate teams are essential for maintaining high standards of cleanliness and service excellence.

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

• Minimum High School Diploma/GED required.
• Must have a valid driver's license and a good driving record.

ESSENTIAL RESPONSIBILITIES

Inspection: Conduct thorough inspections of guest rooms, public areas, and back-of-house spaces to ensure they meet established cleanliness and quality standards. This involves checking for cleanliness, proper arrangement of furniture, functioning amenities, and compliance with safety regulations.

Quality Control: Evaluate the performance of housekeeping staff by inspecting their work and providing feedback on areas that require improvement. Ensure that all cleaning procedures and protocols are followed consistently.

Inventory Management: Monitor and manage inventory levels of cleaning supplies, linens, and guest amenities. Coordinate with housekeeping managers to ensure that adequate supplies are available to meet operational needs.

Training: Train new housekeeping staff on cleaning techniques, safety procedures, and quality standards. Provide ongoing training and support to existing staff to maintain high standards of cleanliness and efficiency.

Reporting: Document inspection findings, including any deficiencies or maintenance issues, and report them to appropriate personnel for resolution. Maintain accurate records of inspection results and corrective actions taken.

Customer Service: Respond to guest inquiries, requests, and complaints related to housekeeping services. Address any issues promptly and ensure that guests' needs are met to enhance their satisfaction and overall experience.

Compliance: Ensure compliance with health, safety, and sanitation regulations, as well as company policies and procedures. Stay updated on industry standards and best practices related to housekeeping operations.

PHYSICAL AND MENTAL DEMAND

• Must be able to multitask.
• A clean, safe environment is maintained.
• Work orders receive prompt attention and are completed in a timely manner.
• Inventory is properly monitored.
• Emergency situations are handled safely and professionally.
• Related duties are performed completely, accurately and on time.
• May require lifting, pushing, or pulling up to 50 pounds without assistance.