Senior Director of Finance and Operations in Long Island City, New York at Hourchildren.org

POSITION: Senior Director of Finance and Operations

REPORTS TO: Executive Director

STATUS: Full-Time | Exempt

Who We Are

Hour Children is a nonprofit supporting incarcerated and formerly incarcerated women and their children as they rebuild their lives, strengthen family relationships, and work toward stability and independence. Through interconnected prison- and community-based programs, we provide housing, family support, mental health services, workforce development, and children’s programming.

We believe in second chances, the strengths of the families we serve, and each person’s right to dignity and respect. Our work calls for compassion, collaboration, and accountability, and we value colleagues who bring those commitments to their everyday practice.

Who You Are

• You build respectful, trusting relationships with leadership, staff, vendors, and external partners.
• You balance collaboration with accountability, maintaining clear expectations, professional boundaries, and financial integrity.
• You stay organized, meet deadlines, and ensure financial records, reports, and documentation are accurate and current.
• You identify financial and operational challenges, develop practical solutions, and help ensure resources are used responsibly.
• You remain calm under pressure, exercise sound judgment, and address sensitive financial and operational matters with discretion.
• You communicate financial information clearly and work collaboratively with leadership, department heads, and external partners.
• You adapt to changing organizational needs, manage competing priorities, and provide strategic guidance when challenges arise.
• You protect confidentiality and handle sensitive financial, personnel, and organizational information responsibly.
• You respect different backgrounds and perspectives, remain open to feedback, and promote an inclusive and accountable workplace.

JOB SUMMARY: Hour Children helps incarcerated and formerly incarcerated women and their children successfully rejoin the community, reunify with their families, and build healthy, independent, and secure lives.

The Senior Director of Finance and Operations is a member of the senior leadership team who works closely with the Executive Director to ensure the organization's financial health and operational effectiveness. This position oversees financial management, organizational operations, compliance, and administrative functions, helping ensure that resources are managed responsibly and systems support the organization's mission and long-term sustainability. The ideal candidate is a collaborative, strategic, and hands-on leader with strong financial and operational management skills and a commitment to equity, inclusion, and continuous improvement.

Duties and Responsibilities

Financial Management

• Oversee financial planning, budgeting, forecasting, cash flow management, accounting, and financial reporting.
• Monitor financial performance, identify risks and budget variances, and advise the Executive Director on financial decisions and resource allocation.
• Oversee grant and contract accounting, financial compliance, and reporting requirements.
• Coordinate the annual audit and work with external auditors and the Board's Finance Committee.
• Maintain effective financial policies, procedures, and internal controls.

Operations and Compliance

• Oversee day-to-day administrative and operational functions, ensuring systems and processes support organizational priorities.
• Review and improve policies, procedures, and workflows to strengthen efficiency, accountability, and compliance.
• Oversee vendor relationships, procurement, resource allocation, and administrative systems.
• Support organizational risk management and business continuity planning\

Property and Organizational Risk Management

• Oversee the operations and compliance of the organization's residential and commercial properties, working with property managers and relevant staff.
• Monitor property-related costs, maintenance needs, vendor relationships, and insurance coverage.
• Work with relevant program staff to address property-related financial and administrative matters, including rent collection and arrears as needed.

Team Leadership and Collaboration

• Supervise and support the finance and operations team, providing guidance, clarifying responsibilities, and promoting accountability.
• Work with the Executive Director and department leaders to address operational challenges and improve coordination across the organization.
• Support staff development and training, and implement organizational policies and procedures effectively.
• Communicate financial and operational information clearly to senior leadership and the Board as appropriate.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Qualifications and Experience

• Bachelor's degree in finance, accounting, business administration, management, or a related field.
• At least seven years of progressively responsible experience in finance, operations, or organizational management, preferably in a nonprofit setting.
• Experience with budgeting, financial reporting, cash flow management, and nonprofit grants and contracts.
• Strong organizational, analytical, communication, and problem-solving skills.
• Experience supervising staff and managing external vendors or consultants.
• Familiarity with financial and/or property management systems (Sage Intacct, QuickBooks, Yardi, Concur, etc.) and Microsoft Office suite.
• Experience with property operations, government funding requirements, and organizational compliance preferred.
• Commitment to justice, equity, diversity, and inclusion, and the ability to apply these principles to organizational leadership and decision-making.

What We Offer

At Hour Children, we value the people who make our mission possible. We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees.

• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer matching opportunities
• Pre-tax commuter and transit benefits
• Voluntary supplemental insurance options through Aflac and MassMutual
• Generous paid time off, including vacation, personal days, paid sick and safe leave, and paid holidays, based on eligibility and length of service.
• Opportunities for professional growth and development
• Meaningful work supporting women, children, and families in our community

Benefits are subject to applicable eligibility requirements and plan provisions.

As a member of the Hour Children team, the Senior Director of Finance and Operations is expected to demonstrate a commitment to anti-racism, inclusion, and equity in their leadership, decision-making, and daily responsibilities.

Hour Children is a leading provider of services to incarcerated and formerly incarcerated women in New York State. Focused on women and their children, we support families during a mother's incarceration and help families get back on their feet upon release. We do this by providing housing, childcare, job training, and mental health services.