Breakfast Host in North Charleston, South Carolina at Hyatt Place North Charleston

The Breakfast Host enhances customer satisfaction by preparing and setting up the buffet with complimentary food and beverage items in accordance with established policies and procedures, as well as applicable health-related regulations and laws.

Essential Functions:
Prepare food and beverage items in accordance with established procedures in a timely manner prior to meal hours; prepare additional food as needed throughout the meal hours.
Set up the food buffet with scheduled items, including food, beverages, and eating utensils; continuously inspect the buffet to ensure that all items are available for guests throughout the meal hours.
Maintain the buffet area in a clean and sanitary manner; wipe the buffet counters as needed; put all utensils, food, and other items back in the designated storage area when meal hours are over; empty trash receptacles; wash all food containers and polish as appropriate; clean tables and chairs after use.
Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary, or report to other departments for resolution.
Maintain appropriate inventory levels of food, beverages, and other items; report needed items to management.

Experience and Education Requirements:

• High school education or equivalent work experience.
One or more years of experience in food services is highly desirable.
Minimum training required per year as assigned by the company.
Any additional training required by the manager.

Job Specifications:
• Solid working knowledge of related company and brand policies, procedures, and services.
• Food-preparation and alcoholic-beverage-serving certifications may be required to comply with applicable state and local ordinances and brand policies.
• Ability to utilize knives safely.
• Good command of the English language; second-language proficiency desirable.
• Excellent time-management skills and ability to multitask and prioritize work.
• Ability to maintain customer focus.
• Excellent organizational and planning skills.
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Physical Demands:
• The employee is frequently required to stand, bend, kneel, walk, and reach with hands and arms.
• This position requires the ability to occasionally lift products and supplies up to 50 pounds.
• Ability and willingness to wear uniforms and protective clothing, including hair covers, gloves, aprons, and safety shoes.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions at the Company’s discretion and on a case-by-case basis.

Work Environment
• This job operates in a hotel kitchen environment. This role routinely uses standard kitchen equipment and utensils.
• This position may be available on a full-time or part-time basis depending on business demands.
• Workdays and work hours may vary.