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EUC Engineer in at OmegaHires

NewJob Function: Engineering
OmegaHires
United States
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Job Description

  • Job Summary:
  • We are looking for an experienced Imaging Engineer with strong expertise in
  • Microsoft Intune, Windows Autopilot, SCCM imaging, and end-user computing
  • support. The candidate will be responsible for device imaging, deployment,
  • troubleshooting, hardware support, and endpoint management for Windows
  • environments.
  • Key Responsibilities:
  •  Manage and troubleshoot Windows 10 and Windows 11 imaging issues.
  •  Configure, deploy, and support Microsoft Intune and Windows Autopilot
  • solutions.
  •  Troubleshoot SCCM/MECM Task Sequence imaging and OS deployment
  • issues.
  •  Perform device provisioning, rebuilds, refresh, and replacement activities for
  • laptops and desktops.
  •  Support hardware troubleshooting for desktops, laptops, docking stations, and
  • peripherals.
  •  Handle endpoint enrollment, compliance, and policy troubleshooting in Intune.
  •  Troubleshoot Autopilot deployment issues including ESP, hybrid join, and
  • Azure AD join scenarios.
  •  Provide Level 2/Level 3 desktop support for end-user issues.
  •  Coordinate with vendors for hardware replacement and warranty support.
  •  Support software installations, patching, and endpoint configuration
  • management.
  •  Maintain imaging standards, deployment documentation, and operational
  • procedures.
  •  Work closely with infrastructure, security, and service desk teams for
  • endpoint-related activities.
  •  Support migration and refresh projects for enterprise devices.
  • Required Skills:
  •  Strong experience in Microsoft Intune administration and troubleshooting.
  •  Hands-on experience with Windows Autopilot deployment and
  • troubleshooting.
  •  Good experience in SCCM/MECM OS deployment and Task Sequence
  • troubleshooting.
  •  Strong knowledge of Windows 10 and Windows 11 operating systems.
  •  Experience with Azure AD Join and Hybrid Azure AD Join.
  •  Knowledge of endpoint compliance and configuration policies.
  •  Strong troubleshooting skills for desktop/laptop hardware issues.
  •  Experience in device replacement and user data migration activities.
  •  Understanding of Group Policy and endpoint security basics.
  •  Good communication and customer-handling skills.
  • Preferred Skills:
  •  Knowledge of Microsoft Entra ID and Conditional Access.
  •  Experience with application packaging and deployment.
  •  Familiarity with PowerShell scripting.
  •  Experience supporting enterprise-scale environments.
  • Preferred Certifications:
  •  Microsoft Intune / Endpoint Administrator certifications
  •  Modern Desktop Administrator Associate
  •  SCCM/MECM related certifications

Job Location

United States

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