Marriott Springfield Downtown - Hospitality Management Intern in Springfield, Massachusetts at Aimbridge Hospitality

Marriott Springfield Downtown - Hospitality Management Intern

As a Hospitality Management Intern with Aimbridge, youll dive right into the world of hotels, rotating through key departments, learning the ropes of guest service, and discovering what it takes to lead in hospitality. With hands-on experience and guidance from seasoned pros, every day is a new adventure to grow, connect, and make a difference for guests and your team!

QUALIFICATIONS:

• Must be at least 18 years old
• Junior or Senior preferred, currently pursuing a bachelors degree in hospitality, hotel/tourism management, or a related field.
• Proficient in spoken and written English, with strong communication skills
• Ability to follow policies and procedures and exercise sound judgment
• Capable of handling guest concerns professionally, including difficult situations
• Reliable and flexible to meet scheduling needs, including occasional nonstandard hours

RESPONSIBILITIES:

Rooms Division Explorer: Get hands-on with housekeeping, laundry, engineering, and inventory while mastering guest room and public space cleanliness according to brand standards.

Guest Services Champion: Dive into front office operations, reservations, and night auditing. Learn the ins and outs of property management systems, service recovery, and effective communication across departments.

Cash Handling Pro: Show your skills in handling cash, preparing and depositing drops, and ensuring secure, balanced bank procedures.

Aimbridge Values Ambassador: Uphold high standards of trust, responsibility, and sound judgment while representing the company with integrity and professionalism.

Mentor Meetup Enthusiast: Take part in engaging check-ins with dedicated leaders both on and off property, gaining valuable guidance and building your professional network.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.

Application deadline for Colorado positions: