Water Meter Customer Service Mechanic in Chesapeake, Virginia at City of Chesapeake Human Resources
NewSalary: $39543 - $58820Industry: Government/Civil ServiceJob Function: Facilities
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description
Working Title of Vacant PositionWater Meter Customer Service Mechanic
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: PUBLIC UTILITIES
Division: PUB UTIL BUS/CUST SVC
Requisition Number: 2026480
Number of hours worked per week: 40
Work Schedule: Monday – Friday; 8am to 4:30pm with a 30 minute lunch. 4:30pm until finished when filling night truck vacancies. *Some Saturdays will be voluntary or mandatory. Some nights will be mandatory to fill night truck vacancies. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Job Description:
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Job Open Date: 10/22/2026
Job Close Date: 11/06/2026
Open Until Filled: No
Special Instructions to Applicants:
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: PUBLIC UTILITIES
Division: PUB UTIL BUS/CUST SVC
Requisition Number: 2026480
Number of hours worked per week: 40
Work Schedule: Monday – Friday; 8am to 4:30pm with a 30 minute lunch. 4:30pm until finished when filling night truck vacancies. *Some Saturdays will be voluntary or mandatory. Some nights will be mandatory to fill night truck vacancies. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Starting Range: $39,543 – $58,820 (salary is based on experience and qualifications)
Job Description:
Join our team as a Customer Service Mechanic and get out in the field and make an impact! This field-based role keeps the city’s water system running smoothly. You’ll respond to service issues, install and repair water meters, read and record meter readings, and collaborate with crews to deliver fast, reliable service to our community. Every day brings new challenges and opportunities to make a real difference for residents.
Key Responsibilities:
- Read and record water meter readings accurately
- Install, replace, and repair water meters as needed
- Connect and disconnect water service for customers
- Work delinquent accounts, including leaving notices and disconnecting service when necessary
- Serve as the first line of response for maintenance and operations crews; investigate service line and main line leaks
- Interact professionally with customers to address concerns and provide explanations
- Complete work orders and maintain accurate records of services performed
- Attend periodic safety meetings and training sessions
- Participate in a mandatory rotation to fill vacancies on the night truck shift
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENTS:
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.
EXPERIENCE REQUIREMENTS:
In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and a driving record that is in compliance with the City Driving Standards.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.
EXPERIENCE REQUIREMENTS:
In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and a driving record that is in compliance with the City Driving Standards.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications:
Previous experience with water meters and hand tools.
Previous experience as a customer service mechanic.
Previous experience as a customer service mechanic.
Job Open Date: 10/22/2026
Job Close Date: 11/06/2026
Open Until Filled: No
Special Instructions to Applicants:
Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.
This position is located at 432 Shea Drive, Chesapeake, VA.
SOME SATURDAYS WILL BE REQUIRED.
SOME NIGHTS WILL ALSO BE REQUIRED IN ADDITION TO REGULARLY SCHEDULED HOURS.
EMPLOYEES WILL BE REQUIRED TO RESPOND DURING SEVERE/INCLEMENT WEATHER EVENTS, OTHER EMERGENCY OR UNUSUAL CONDITIONS DECLARED BY DIRECTOR.
This position is located at 432 Shea Drive, Chesapeake, VA.
SOME SATURDAYS WILL BE REQUIRED.
SOME NIGHTS WILL ALSO BE REQUIRED IN ADDITION TO REGULARLY SCHEDULED HOURS.
EMPLOYEES WILL BE REQUIRED TO RESPOND DURING SEVERE/INCLEMENT WEATHER EVENTS, OTHER EMERGENCY OR UNUSUAL CONDITIONS DECLARED BY DIRECTOR.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
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Job Location
Chesapeake, Virginia, 23322, United States
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