Host in ALEXANDRIA, Virginia at Royal Restaurant
Job Description
A beloved Alexandria icon since 1904, The Royal enters a bold new chapter with a scratch-made menu that reimagines classic American fare with a modern twist and seasonal ingredients. The dishes are deliciously plated, blending nostalgic charm with modern flavor. It’s a fresh take on timeless hospitality.
As a Host, you'll set the tone for every guest experience by creating a warm welcome, managing the flow of a fast-paced dining room, and ensuring every guest feels valued from arrival to departure. Success in this role requires confidence, organization, and the ability to thrive in a high-volume, full-service restaurant while delivering genuine hospitality.
Alexandria Restaurant Partners locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Joe Theismann’s, The Royal, and Vola’s Dockside Grill & Hi-Tide Lounge.
Position Responsibilities:Duties include, but are not limited to:
- Welcome every guest with warmth, professionalism, and a sense of urgency.
- Manage reservations, waitlists, and table assignments using OpenTable while maximizing seating efficiency.
- Coordinate with managers and service teams to ensure smooth guest flow and balanced server sections.
- Communicate accurate wait times and keep guests informed throughout their experience.
- Resolve guest concerns with empathy, professionalism, and a solutions-focused mindset.
- Maintain a clean, organized, and inviting entrance and host stand.
- Answer phones, manage reservation inquiries, and provide knowledgeable information about the restaurant.
- Support the team wherever needed to ensure an exceptional guest experience.
- 1+ years of host experience in a high-volume, full-service restaurant required.
- Previous OpenTable experience is preferred.
- Outstanding communication and guest service skills.
- Ability to multitask, prioritize, and stay composed during peak business periods.
- Strong organizational skills and attention to detail.
- Positive attitude, team-first mindset, and commitment to creating memorable guest experiences.
- Flexibility to work nights, weekends, and holidays.Must speak and understand English.
People are the CORE of our business. That's why our benefits include:
- Health insurance for full-time employees
- Vision, dental, and life insurance for full-time employees
- 401K
- Paid time off for full-time employees
- Daily "family meals" before every brunch, lunch, and dinner service
- 50% off employee dining privileges at any of our ARP locations
- Opportunity for personal and professional growth
- Flexible schedules
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