Accounts Receivable Clerk in Wheeling, Illinois at Swan Analytical USA INC

Swan Analytical USA, Inc. is committed to providing industry-leading analytical solutions while fostering a supportive and collaborative workplace. We value integrity, teamwork, and continuous improvement, and we are looking for individuals who share those values and are eager to contribute to our success.

We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our accounting team, with an anticipated start date of August 10, 2026. This position is responsible for ensuring customer invoices are submitted accurately, payments are applied correctly, and outstanding balances are collected promptly. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Because collections will be a major focus of this role, the successful candidate must be comfortable communicating with customers by phone and email regarding past-due balances.

This is a full-time, in-office position at Wheeling location, Monday through Friday from 7:00 a.m. to 4:00 p.m. Candidates must be able to reliably commute to the office and maintain consistent, on-time attendance.

We offer a highly competitive benefits package that includes free medical, dental, and vision coverage for employees. Additional benefits include employer-paid life and disability insurance, voluntary accident coverage, pet insurance, legal assistance benefits, 15 days of PTO to start, paid holidays, half-day Summer Fridays, and a 401(k) plan with company match. Employees also enjoy a friendly and collaborative work environment with opportunities for professional growth and development.

Swan Analytical USA, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The following provides an overview of the position’s primary job functions.

• Prepare and submit customer invoices accurately and on time
• Upload invoices through customer portals and comply with customer-specific billing requirements
• Monitor outstanding balances and contact customers regarding past-due invoices
• Maintain professional and positive communication throughout the collection process
• Apply customer payments accurately to the appropriate invoices
• Research and resolve short payments, overpayments, deductions, and unapplied cash
• Respond to customer questions and provide invoice copies or account statements
• Maintain accurate customer account and billing contact information
• Assist with account reconciliations and month-end reporting
• Cross-train in accounts payable responsibilities and provide backup support as needed
• Identify and escalate billing, payment, or account discrepancies
• Provide general administrative support within the Accounting Department

Required Qualifications

• High school diploma or equivalent
• Three or more years of accounts receivable experience, with a strong focus on collections
• Experience with invoicing and cash application
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Comfortable contacting customers by phone and email regarding outstanding balances
• Ability to manage multiple priorities and meet deadlines
• Dependable, proactive, and team-focused
• Ability to handle confidential financial and customer information professionally