Commercial Plumbing Estimator / Inside Sales Support in Springfield, Massachusetts at Plimpton & Hills Corp Inc

Position Summary:

Plimpton & Hills is seeking a Commercial Plumbing Estimator / Inside Sales Support professional to assist contractors and commercial customers by preparing competitive estimates and quotations for plumbing projects. This role is responsible for performing material take-offs from plans and specifications, developing accurate pricing and submittals, and supporting the commercial sales team throughout the bidding process.

The Commercial Plumbing Estimator serves as a key resource for commercial contractors, engineers, architects, and project stakeholders while helping drive profitable project opportunities. This position is ideal for candidates with commercial plumbing, construction, estimating, or inside sales experience who are interested in building a long-term career with an industry leader.

Why Join Plimpton & Hills?:

At Plimpton & Hills, you'll join a respected industry leader with more than 100 years of success serving contractors, businesses, and homeowners throughout the Northeast. We offer a collaborative team environment, opportunities for career advancement, ongoing training and development, and the ability to build a long-term career with a growing organization committed to customer success.

Essential Functions:

• Perform commercial plumbing take-offs from blueprints, specifications, schedules, and construction drawings.
• Prepare accurate estimates for plumbing materials, fixtures, valves, pipe, drainage systems, water distribution systems, and related products.
• Estimate and price commercial new construction, renovation, replacement, retrofit, and design-build projects.
• Develop quotations, bids, proposals, and project submittals.
• Review plans and specifications to identify project requirements, material needs, and project scope.
• Coordinate with manufacturers and suppliers for pricing, product selection, technical information, and lead times.
• Support inside and outside commercial sales representatives throughout the bidding and quotation process.
• Work directly with contractors, engineers, architects, and project managers to answer product and application questions.
• Maintain project information, customer activity, bid opportunities, and sales pipeline activity within CRM systems.
• Monitor project status and provide follow-up support as needed.
• Manage multiple estimates and projects simultaneously while meeting bid deadlines.
• Provide responsive support to contractors, engineers, project managers, and customers.
• Ensure all estimates, quotations, and submittals are accurate, complete, and aligned with company objectives.
• Ensure all work meets company standards for accuracy, quality, customer service, and profitability.

Compensation and Benefits:

• Competitive hourly rate commensurate with experience.
• Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Opportunities for professional development and growth.

Company Overview

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Experience & Education:

• Plumbing industry experience, technical education, and/or equivalent construction industry experience.
• Two (2) or more years of experience in commercial plumbing estimating, inside sales, purchasing, project coordination, construction, or a related field preferred.
• Experience working with commercial contractors, engineers, architects, and construction documents strongly preferred.
• Experience with commercial construction projects, bid processes, and plan-and-spec work is highly desirable.

Technical & Computer Skills:

• Ability to read and interpret plumbing blueprints, plans, specifications, schedules, and construction documents.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Experience with estimating software, construction bidding platforms, ERP systems, order-entry systems, and CRM platforms preferred.
• Knowledge of commercial plumbing products, systems, codes, and specifications.
• Familiarity with commercial plumbing systems including domestic water, sanitary waste and vent, storm drainage, natural gas piping, specialty piping systems, water heaters, fixtures, valves, hangers, and related products preferred.
• Experience using Customer Relationship Management (CRM) platforms such as Salesforce, HubSpot, Microsoft Dynamics, NetSuite CRM, or similar systems preferred.
• Ability to analyze specifications, product requirements, and technical submittal documentation

Professional Skills & Attributes:

• Self-motivated, dependable, and results-oriented.
• Strong analytical and problem-solving abilities.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple estimates, projects, and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Ability to work independently and collaboratively within a team environment.
• Commitment to accuracy, quality, and continuous improvement.