Client Services Manager in Greenville, South Carolina at Community Journals Media Group

At Community Journals, the creative force behind Greenville Journal, Upstate Business Journal, TOWN, and atHome magazines, we’re on a mission to tell inspiring stories and strengthen our connection with the vibrant Greenville community. As a locally owned company, we’re passionate about informing, connecting, and inspiring the people of Greenville, SC. We’re excited to grow our team, and we want you to be part of it.

About the Role: Our Client Services Managers serve as the crucial link between our sales team, clients and internal departments. You’ll ensure ads are beautifully designed, perfectly placed, and ready to meet deadlines for our online and print publications.

What You’ll Do:

Act as the go-to liaison for clients, keeping communication smooth between advertisers and our creative and sales teams.

Keep ad production schedules running like clockwork—on time and on target.

Oversee the production and workflow of booked print, digital and newsletter ads through our Newspaper Manager CRM platform, from gathering materials to getting final client proof approvals.

Coordination of all legal notices, including MIE notices, to ensure proper information is received and layout in InDesign, generate affidavits and billing.

Collaborate with sales reps to ensure our inventory is always up to date.

Ensure flat plans are correct and all orders are placed correctly.

Coordinates publication schedules using the publication calendar for all publications including custom publications, products and inserts.

Manage branded content orders including assigning writers, coordinating materials to be submitted, and manage process through final layout/approval from client.

Gather materials from advertisers or agencies for print and digital ads. Review materials for accuracy, work with clients to obtain approval on changes.

Sets final approved ads “To Press” in Newspaper Manager for billing purposes.

Review final publication placements and information in ads are correct

Create and maintain client ad schedules and tracking in the CRM system and through Google Sheets as needed.

Other duties as assigned.

What We Offer:

A competitive salary starting at $50,000 per year.

Comprehensive health care benefits, including medical, dental, 401K, and short/long-term disability.

Generous vacation and sick time off to recharge and refresh.

Company-sponsored social events to foster team spirit.

This is an in-office position, and we’re looking for local talent based in Greenville, SC. Please note that no relocation assistance will be provided.

If you’re ready to make a meaningful impact and help local businesses thrive, we want to hear from you! Email your resume to talent@communityjournals.com along with an engaging cover letter letting us know why you would be a great addition to our talented team and join us in shaping the future of Greenville.

Who You Are:

A natural in a fast-paced environment, with the ability to juggle multiple projects and priorities.

Strong communication and customer service skills.

Self-driven and independent, with a knack for tackling challenges with a smile.

Proficiency in Gmail, Google Docs, Google Drive, Dropbox.

Proficiency with a CRM such as Newspaper Manager, Salesforce or similar.

Familiar with Adobe InDesign and Acrobat.