Dynamics Architect in Boston, Massachusetts at Cecelia Health

Who We Are:

Cecelia Health is a national virtual specialty medical practice serving people with chronic conditions across the care continuum. We expand access to care and provide personalized clinical support to help patients achieve sustained engagement and durable outcomes. Powered by digital tools and uniquely data-enabled, our integrated care approach addresses the whole person with proactive, coordinated support focused on clinical, behavioral, social, and emotional needs across cardiometabolic and related conditions. Following evidence-based guidelines and clinical best practices, our solution is scalable for health plans, providers, health systems, and life sciences.

What You'll Do:

The Microsoft Dynamics Architect is responsible for designing and delivering enterprise-grade solutions leveraging the Microsoft Dynamics ecosystem. Microsoft Dynamics is a core component of clinical operations with data being replicated to integrate with several other operational systems. This role leads architectural strategy, oversees implementation of complex systems, and ensures scalable, secure, and high-performing solutions. This remote position is a great opportunity to play a strategic role in advancing our technology platform and clinical operations. This position is limited to the United States only.

Primary Responsibilities:

• Lead architecture, design, and implementation of Microsoft Dynamics 365 solutions across the organization
• Define end-to-end system architecture integrating Dynamics with enterprise systems and third-party platforms
• Develop and maintain ETL data processes to move and transform data across different systems.
• Experience working with custom-coded applications using .NET, C#, Azure, and modern development frameworks
• Extend Dynamics capabilities beyond low-code solutions with advanced customization, plugins, and integrations
• Architect solutions supporting call center operations, including case management, omnichannel engagement, and telephony integrations
• Ensure solutions are scalable, secure, and aligned with enterprise architecture standards
• Provide technical leadership and mentorship to engineering teams
• Collaborate with business stakeholders, clinical operations, and IT teams to translate requirements into technical solutions
• Establish and enforce best practices for development, deployment, and system integration
• Leverage cloud technologies to improve patient, provider, and employee experiences
  Monitor system performance and continuously optimize architecture for efficiency and reliability
• Work collaboratively with Engineering, Product, and Clinical Operations to deliver solutions aligned with business goals
• Other duties as assigned

Requirements and Experience:

• Minimum of 10 years of experience designing and building enterprise software solutions
  Extensive hands-on experience with Microsoft Dynamics 365 (Customer Service, Sales, Call Center) and the Power Platform
• Strong experience building custom applications using .NET, C#, Azure services, APIs, and integration technologies
• Experience working with SSIS, Azure data factory and other ETL platforms.
• Proven experience working as a Solution Architect or Technical Architect on complex implementations
• Experience designing or supporting call center or customer service platforms
• Strong knowledge of Azure cloud architecture, including services such as API Management, Logic Apps, Service Bus, and Functions
• Experience with Azure Data Factory, Dataverse, Power Apps, and Power Automate
• Familiarity with DevOps practices, CI/CD pipelines, and modern software delivery methods
• Healthcare industry experience is preferred but not required
• Excellent written and verbal communication skills, with the ability to effectively communicate at multiple levels within the organization
• Demonstrated ability to work independently and within a team environment
• Demonstrated ability to adapt to changing priorities
• Solution-oriented mindset with a demonstrated passion for building high-quality enterprise solutions
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• Must live in the continental United States only

Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. 

Current job openings at Cecelia Health are listed on our careers page. We will never ask you to provide sensitive financial or personal information throughout the recruitment or interview process. Cecelia Health will never extend a job offer without interviewing candidates via phone/video.