Gerente Relacionamento Especialista in Brazil at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gerente Relacionamento Especialista based in Brazil.

This role is responsible for managing and developing a portfolio of Property & Casualty (P&C) insurance clients, with a strong focus on retention, renewals, and sustainable growth. You will act as a trusted advisor, understanding client needs and connecting them with relevant insurance solutions. The position combines relationship management, commercial development, negotiation, and operational discipline. You will lead renewal processes while identifying cross-sell and upsell opportunities across the portfolio. Close collaboration with clients, insurers, and internal stakeholders will be essential to delivering high-quality outcomes. This is a dynamic opportunity for someone who enjoys client-facing work, negotiation, and building long-term partnerships within the insurance market.

• Manage and strengthen relationships with an assigned portfolio of P&C clients, focusing on satisfaction, retention, and long-term partnership development.
• Lead insurance renewal processes, coordinating timelines, information gathering, negotiations, and closing activities.
• Identify opportunities for cross-selling, upselling, and improving coverage structures based on evolving client needs.
• Negotiate with insurance markets and monitor technical and commercial terms to secure competitive and sustainable solutions.
• Coordinate with internal teams and relevant stakeholders to ensure effective delivery and a consistently high level of service.
• Maintain accurate client, policy, and commercial information in relevant systems while following internal policies, controls, and compliance requirements.
• Monitor portfolio performance and proactively address issues or opportunities that could affect client retention, growth, or service quality.
• Contribute to continuous improvements in client management and renewal processes.

• Previous professional experience in Property & Casualty insurance, particularly in portfolio management and insurance renewal processes.
• Proven experience managing relationships with insurance companies, clients, and other market stakeholders.
• Strong negotiation and communication skills, with the ability to understand client needs and translate them into effective solutions.
• Commercial mindset with demonstrated ability to identify expansion opportunities within an existing client portfolio.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and renewal deadlines.
• High attention to detail and commitment to quality, accuracy, governance, and compliance.
• Good understanding of insurance markets and the technical and commercial aspects of P&C solutions.
• Strong interpersonal skills and a consultative approach to client relationship management.
• Ability to collaborate effectively with cross-functional teams in a dynamic, target-oriented environment.

• Hybrid work model, combining remote flexibility with in-person collaboration.
• Opportunity to work closely with clients and insurance markets in a dynamic, relationship-driven environment.
• Exposure to complex P&C insurance portfolios and diverse commercial challenges.
• Collaborative workplace focused on professional development, inclusion, and knowledge sharing.
• Opportunities to develop expertise in client management, insurance solutions, negotiation, and portfolio growth.
• Inclusive and flexible work environment designed to support different backgrounds, perspectives, and working styles.
• Professional growth opportunities within a global insurance and risk-management environment.