Banquet Server (Full-Time) in Charlotte, North Carolina at StepStone Hospitality Inc.

We are looking for an ambitious and fun individual to join our hard working banquets team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!

• Prepare all dressings and cold sauces.
• Ensure quality guest service and comfort at all times by monitoring the area continuously.
• Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
• Serve all items utilizing appropriate china, glassware, silverware, garnish, and condiments.
• Assist servers and set up housepersons if needed.
• Maintain safe serve regulations when serving alcoholic beverages
• Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation
• Assist in breaking down events and cleaning rooms after functions
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required

Skills to be successful in this role would include:

• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.