QA Engineer at DENSO TEN AMERICA Limited – Mcallen, Texas

The Quality Assurance Engineer will lead efforts to analyze, resolve, and prevent quality concerns related to electronic automotive products. This role requires hands-on failure analysis, coordination with cross-functional teams, and continuous improvement initiatives to support both internal and external customers. The ideal candidate will have strong technical knowledge of quality standards, automotive electronics, and customer-facing experience, particularly in high-travel environments.

• Analyze customer and internal quality concerns to determine root cause and implement corrective actions (interim & permanent).

• Report and track problem resolution status in internal and external reporting systems.

• Direct initial containment and verification activities across departments.

• Communicate quality issues, actions, and progress to internal management and external customers.

• Apply structured problem-solving tools such as Fault Tree Analysis (FTA).

• Interpret product specifications to validate root cause and corrective action.

• Develop and maintain quality-related documentation, including work instructions and analysis reports.

• Coordinate and prepare monthly customer quality performance reports.

• Manage test equipment calibration programs (as assigned).

• Maintain strong working relationships with customer quality representatives; attend customer meetings and report on open issues.

• Lead or participate in customer "dealer scramble" activities as required.

• Drive continuous improvement efforts using Kaizen and other lean methodologies.

• Audit internal manufacturing processes and ensure effective problem resolution.

• Provide situational updates to management and lead cross-functional communication meetings.

• Education: Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field).

• Experience: Minimum 3–5 years of APQP experience in a Tier 1 automotive electronics environment.

• In-depth understanding of customer and internal quality standards and technical documentation.

• Demonstrated ability to manage complex quality issues and implement corrective actions.

• Strong analytical and problem-solving skills.

• Proficient in FTA and other root cause analysis techniques.

• Ability to travel extensively (80–100%) with frequent travel to Reynosa, Mexico.

• Languages: Business-level fluency in English and Spanish (written and spoken) is required; Japanese is a plus.

We offer a Comprehensive Benefits Package to full-time direct hires, including:

• Health & Wellness: Medical, dental, vision, and prescription drug plans, plus a wellness program

• Financial Security: 401(k) with 5% company match, life & AD&D insurance, flexible spending accounts

• Professional Development: Tuition reimbursement, career development, and ongoing training

• Work-Life Balance: Paid holidays, vacation time, and volunteer opportunities

• Employee Recognition: Programs celebrating achievements and milestones

DENSO TEN is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.