Business Support Manager at SAMYANG AMERICA INC – New York

About Samyang’s Healthcare Unit

The Business Support Manager – We are seeking a hands-on, self-directed professional to manage the day-to-day financial, HR, administrative, and general affairs (GA) operations at our newly established U.S. Healthcare branch. This is a standalone role requiring strong multitasking skills, sound judgment, and a proactive approach to problem-solving. The ideal candidate will have experience in budget management, payroll, compliance, and cross-functional coordination to ensure efficient and compliant business operations in a dynamic, global environment.

Position Summary

The E-commerce Sales Manager – We oversee DTC (Direct-to-Consumer) marketing and company DTC channel operations for Samyang Health & Wellness brand.

The company DTC channel is not just a simple sales channel, but a space where brands and consumers communicate most closely. We plan to strategically operate the company mall to provide customized experiences based on consumer data and directly convey brand value. Through this, we aim to strengthen relationships with consumers, secure loyal customers, and achieve long-term brand growth.

This position will be responsible for overall operations from UX/UI planning of the company's official mall to CRM-based customer analysis, sales and member management, and marketing optimization, and will create a new brand experience in the health functional food market through direct connections with consumers. We are looking for someone who can lead the growth of the DTC channel and execute innovative marketing strategies in a rapidly changing digital environment.

Location: New York

Work Model: Remote, with plans to transition to a New York City office once established.

• Oversee all financial and accounting operations for the U.S. Healthcare branch

• Manage accounts payable and receivable, including vendor invoicing and payment tracking

• Monitor company expenditures and manage the general office budget

• Conduct monthly, quarterly, and annual financial closing and reporting

• Assist with corporate tax preparation and compliance in coordination with external partners

• Support internal and external audits and maintain audit-ready financial documentation

• Conduct performance analysis to support strategic decision-making

• Coordinate recruitment activities including job postings, candidate screening, and interview scheduling

• Manage onboarding and off boarding processes, including documentation and equipment logistics

• Maintain employee records and ensure compliance with local, state, and federal employment laws

• Assist with payroll inputs and liaise with third-party providers for benefits and HR systems

• Support employee communications and assist with HR policy updates and implementation

Office Management

• Lead the initial setup and administrative onboarding of the new branch

• Oversee day-to-day office operations including supplies, equipment, facility coordination, and vendor management

• Ensure the office remains organized, efficient, and compliant with safety and operational standards

• Act as the point of contact for building management, IT vendors, and other service providers

• Coordinate internal meetings, manage calendars, and support company communications and events

• Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field (or equivalent experience)

• 7–10 years of experience in administrative, HR, and/or finance roles, preferably in a small to mid-sized business

• Experience supporting executive leadership and operating independently across multiple functions

• Familiarity with NY labor laws and HR compliance (preferred)

• Proficient in Microsoft Office Suite

• Experience with systems such as QuickBooks, ADP, or SAP

• Strong time management, organizational, and detail-oriented skills

• Ability to handle a wide range of responsibilities without direct supervision

• Self-directed, highly dependable, and proactive

• Comfortable in fast-paced environments with minimal guidance

• Strong judgment and problem-solving mindset

The base salary for this position is between $95,000.00 and $125,000.00 per year. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical/dental/vision insurance, life insurance, PTO/FTO, and a 401(k) plan with company match.

Equal Employment Opportunity Employer:

Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.