Senior Pre-Litigation Case Manager - Personal Injury at WEST COAST TRIAL LAWYERS APLC – Los Angeles, California

West Coast Trial Lawyers is a top-ranked personal injury firm headquartered in the heart of downtown Los Angeles. With over $1.6 billion recovered for our clients, our attorneys bring elite experience from Harvard Law and some of California’s most prestigious firms. We handle every case in-house-no outsourcing, no handoffs-ensuring our clients receive hands-on, results-driven representation from start to finish. Known for our aggressive litigation approach and client-first philosophy, we fight for justice in complex, high-stakes cases.

We’re actively seeking a Senior Pre-Litigation Case Manager to join our Los Angeles team. This individual will play a key role in leading the pre-litigation process, overseeing case management, and ensuring clients receive the highest level of care and communication throughout their claims. The ideal candidate has a strong personal injury background, leadership experience, and the ability to manage cases efficiently from intake through settlement.

Key Responsibilities

• Manage a full caseload of pre-litigation personal injury files from inception through settlement.
• Verify insurance coverage and liability details to ensure proper case handling.
• Negotiate property damage and bodily injury claims to achieve optimal client outcomes.
• Coordinate and monitor client medical treatment throughout the claims process.
• Draft and review demand letters and settlement packages.
• Communicate regularly with insurance adjusters and opposing parties to move cases forward.
• Maintain consistent client communication, providing updates and ensuring excellent service.
• Mentor junior case managers and assist in training and process improvements as needed.

• 3-5 years of experience managing personal injury cases from intake to settlement.
• Prior lead or senior-level experience in pre-litigation case management preferred.
• Strong negotiation and communication skills with a client-first mindset.
• Proficiency in Microsoft Office and Outlook; experience with case management software is a plus.
• Highly organized, detail-oriented, and dependable with the ability to multitask in a fast-paced environment.
• Professional, punctual, and team-oriented.