Community Navigator at Chicanos Por La Causa – Phoenix, Arizona

Be the bridge between families and the care they deserve. YOU connect the community to health, stability, and opportunity!

This role is primarily community-based and may require travel to multiple locations to meet families where they are. If you’re passionate about outreach, advocacy, and helping others navigate critical systems, this is a role where your impact is felt every single day.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE? As a Community Navigator, you will work directly in the community to help individuals, families, and groups build capacity and access essential resources. You will:

Assist individuals and families with electronic applications for AHCCCS (Health-e-Arizona PLUS), SNAP, and other public benefits.

Help community members understand, apply for, and enroll in health coverage through the Health Insurance Marketplace.

Provide referrals to housing, food, healthcare, and other vital community resources.

Facilitate health education sessions, screenings, and workshops to support informed decision-making and behavior change.

Serve as a trusted information source for Keogh constituents, strengthening access to quality care and services.

Conduct community outreach to expand Keogh’s reach and effectiveness in addressing healthcare access barriers.

WHO YOU ARE? You are compassionate, community-minded, and thrive in people-centered work. You enjoy being out in the field, building trust, and guiding others through complex systems with patience and care. You bring:

Strong interpersonal skills and cultural humility when working with diverse communities.

The ability to remain professional, organized, and calm in high-demand situations.

A collaborative spirit and commitment to follow-through and attention to detail.

Confidence transitioning seamlessly between English and Spanish in written and verbal communication.

MINIMUM QUALIFICATIONS AND COMPETENCIES

1. Speaks, reads and writes English and Spanish fluently and is able to easily transition between the two languages

2. Minimum of 2+ years of working in healthcare setting, or experience in a related field or area.

3. Knowledge of local population demographics, assets and needs

4. Knowledge of health insurance programs such as Medicaid, KidsCare and the Marketplace.

5. Requires the ability to travel to multiple locations.

6. Demonstrates ability to carefully set priorities, meet deadlines, and schedule time efficiently.

7. Ability to accurately type and effectively operate a computer and use a variety of common software programs including Microsoft Office.

8. Ability to follow-up and follow-through with strong attention to detail.

9. Ability to work well and maintain professionalism under occasional times of stress and pressure.

10. Demonstrates ability to follow oral and written instructions.

11. Demonstrates ability to work with other people through a cooperative effort.

12. Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external partners, stakeholders and the community.

KNOWLEDGE, EDUCATION AND SKILLS PREFERRED:

1. Bachelor’s Degree or equivalent training, education or experience in Community Outreach, Healthcare, Insurance enrollment or social work.

2. Teaching and or training experience.

REQUIRED CERTIFICATION/LICENSING:

1. Current Valid Driver’s license and current automobile insurance.

WHAT DOES CPLC OFFER YOU AS A VALUED EMPLOYEE?

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Full-time employee’s benefits below and click the link to see more:

Generous Paid Holiday Employee Recognition Program Paid Time Off & Paid Sick Days Free Preventative Services & Wellness Rewards Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26 Health Savings Account & Flexible Spending Account Life + Disability options Employee Assistance Program Telemedicine & Concierge Services 401(k) Retirement Plan Pet Care, Life Mart Purchase Discounts Tuition Reimbursement for qualifying degrees Mileage & Cell Reimbursement for qualifying roles Identity Theft Protection& Voluntary Benefits

Your work strengthens families. Your impact strengthens communities. Apply TODAY and join the CPLC family!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.