Director of Regional Operations at Paradigm Oral Health – Knoxville, Tennessee

Role and Responsibilities

The Director of Regional Operations works in collaboration with the SVP of Patient Focused Operations to oversee the operational performance of each Practice in their region.

• Constantly seek to improve the patient experience and provide support to the doctors through regular touchpoints, including site visits in the field
• Ability to translate the company vision, business needs or changes into specific plans for implementation, data collection and overall planning
• Impact customer (patient and referral) experience, team member satisfaction and doctor satisfaction, achieve operational and financial goals by practice
• Accountable for delivering long-term sustainable growth to the business and employee operations
• Assess performance, hold others accountable, provide performance reviews.
• Bring company vision to life, drive change implementation
• Performs other related duties as required

Education and Experience

• Bachelor’s degree or higher required
• Strong financial aptitude and analytical skills
• Excellent verbal and written communication skills
• Management and leadership skills
• Ability to build strong partnerships and strategically influence others.
• Time management skills; ability to multitask and complete work while traveling
• Thorough knowledge of territory, market, and clients
• Excellent problem-solving and critical thinking skills
• Organized with attention to detail