Office Assistant II-Outpatient Therapy in Miamisburg, Ohio at Kettering Health

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Job Summary

• The Office Assistant provides reception, clerical and project management support to the office, answering phones, filing, managing schedules, greeting customers, preparing documents and tracking project performance and timelines. This individual takes care of office support functions; coordinating work assignments for leaders as needed, reviews work for accuracy, Coordinates, and organizes. Performs other duties as assigned.

Essential Functions

• Managing and coordinating leadership calendars
• Overseeing Executive Giving Society program. Including creating solicitation lists, scheduling meetings, tracking progress, and creating reports
• Coordination of Gift Planning Continuing Education webinar series and annual meeting
• Answering phones, greeting visitors
• Serves in a leadership capacity on Employee Engagement Committee
• Coordinate project management spreadshets and reports

Job Requirements

• High School diploma or equivalent
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills
• Knowledge and understanding of Microsoft office suite
  
• Project management
• Proficient in Microsoft Work, Excel and PowerPoint
• Ability to oversee leadership calendars

• Excellent Customer Service and Communication Skills
• 2-3 years’ customer service and/or front office experience
• Epic software trained
• Proficient in Microsoft Office Suite
• General understanding of medical terminology
• Experience with therapy operations
• Knowledge of insurance verification and authorization
• Experience with scheduling
• The ability to be flexible and able to adapt to change
• Data entry and attention to detail