Commercial Collections Representative - Onsite in Augusta, Georgia at Account Control Technology

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Join us for Open Interviews at TSI Transworld, mark your calendars for this event!

Date: Sept 24th, 2026
Time: 10:00 AM - 2:00 PM EST
Location: 1040 Stevens Creek Road, Augusta, GA 30907

Please bring an updated copy of your resume!

This is a fulltime position in our student loan servicing department. Looking for candidates with great customer service skills that would like to work in an office environment.

Work Location: This is an onsite position at our Augusta, GA office
Compensation: $15 per hour and up based on collections experience
Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 8am-5pm
Production Schedule: Monday - Friday 9am-6pm

Work Location: This is a onsite position at our office located at 1040 Stevens Creek Rd Augusta, GA 30907

Compensation: $15 per hour and up based on experience

Qualified candidates must have 3 years of previous collections & skip tracing experience.

Build Your Future! Come join our thriving team as an Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

• High School diploma or equivalent
• 3 plus years of B2B collections experience
• Previous skip tracing experience
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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