ACT Program Assistant in Glen Cove, New York at ACLD

Are you organized, compassionate, and ready to make a difference in your community? Join our Assertive Community Treatment (ACT) Team as a Program Assistant and support a multidisciplinary team that provides critical mental health services to individuals in need.

About the Role

The ACT Program Assistant plays a key role in ensuring the smooth day-to-day operations of the ACT team. You will provide direct support to clinical staff in both the office and the field, serve as a liaison with program participants, and participate in team meetings. This is a dynamic role that requires strong organizational skills, comfort with data and technology, and the ability to manage multiple priorities in a fast-paced environment.

What You'll Do

• Support team operations through daily communication, visit tracking, and coordination of transportation for program participants.
• Assist in care coordination and treatment planning efforts.
• Maintain organized and accurate medical and program records.
• Manage documentation using internal systems (e.g., CAIRS).
• Track and reconcile program-related expenses, including service dollars and credit card usage.
• Perform reception and communication duties, including triaging calls, scanning, and faxing.
• Utilize and oversee access to program databases and platforms (e.g., PSYCKES, HEALTHIX, EPACES).
• Contribute to team projects and special assignments as needed.

What You Need

• Bachelor’s degree
• 2+ years of administrative or office support experience
• Strong organizational, multitasking and time management skills
• Excellent communication skills and ability to work independently and with diverse groups
• Proficiency in Microsoft Office and general computer systems

Why Join Us?

You’ll be part of a passionate, supportive team committed to empowering individuals with serious mental illness to live independently in the community. This position offers a unique opportunity to work in a collaborative and mission-driven environment while gaining valuable experience in the mental health and human services field.

Apply Today!

Apply today and become an integral part of a team that’s making a lasting impact.

We are an equal opportunity employer and value diversity at all levels of the organization.