Quality Assistant in Newton, Kansas at Health Ministries Clinic Inc

Health Ministries Clinic (HMC) is seeking a detail-oriented and dependable Quality Assistant to join our Quality team in Newton, Kansas. This is a full-time position offering the opportunity to support patient care in a collaborative, mission-driven environment.

As a key member of our administrative team at a Federally Qualified Health Center (FQHC), the Quality Assistant supports quality improvement initiatives by identifying and tracking patient care gaps, reviewing clinical documentation, and submitting quality data to insurance payers and accountable care organizations (ACOs). In this role, you'll conduct patient outreach and collaborate with staff across HMC to facilitate recommended services, improve documentation accuracy, and support coordinated, patient-centered care.

What You'll Do

Quality Care Gap Management and Data Submission • Review payer, ACO, and internal quality reports to identify outstanding care gaps. • Review electronic health records and supporting documentation to verify completed services and reconcile discrepancies with reported care gaps. • Coordinate with staff to obtain missing documentation, including outside medical records and screening results. • Submit accurate quality data and supporting documentation according to reporting partner requirements and deadlines. • Maintain accurate records of care gap resolution and submission status; follow up on outstanding items and resolve rejected or incomplete submissions.

Patient Outreach and Care Gap Closure • Contact patients through approved communication methods about outstanding preventive care and chronic disease management services. • Assist with scheduling screenings, laboratory testing, appointments, and follow-up visits. • Explain recommended services using approved guidelines and refer clinical questions or concerns to licensed staff. • Document outreach attempts, patient responses and preferences, scheduling outcomes, and follow-up needs in electronic health record or designated tracking system.

Collaboration and Quality Improvement Support • Collaborate with Quality team, providers and staff across HMC to communicate care gaps, documentation needs, and patient follow-up opportunities. • Support quality improvement initiatives related to preventative care, chronic disease management, and other organizational priorities. • Identify recurring workflow barriers and recommend opportunities for improvement.

Data Accuracy, Compliance, and Confidentiality • Follow organizational policies, HIPAA requirements, and established procedures for accessing, documenting, and sharing patient information. • use approved systems and secure communication methods. • Report potential privacy, security, or compliance concerns to the appropriate supervisor.

Qualifications

• High school diploma or equivalent. • Minimum of four years of experience in a healthcare setting. • Strong organizational and communication skills. • Attention to detail and accuracy. • Ability to manage multiple tasks and meet deadlines. • Ability to review data, identify discrepancies, and recognize process improvement opportunities.

Why Work at HMC?

• Make a Real Impact: Your work directly supports patient care and timely access to needed treatment. • Supportive Work Culture: We value teamwork, open communication, and a positive, respectful environment. • Work-Life Balance: Enjoy a set weekday schedule in a stable, mission-driven organization.

What We Offer

• Set weekday schedule. • Medical, dental, and vision insurance. • Retirement plan with employer contributions. • Paid time off and holidays. • Supportive team environment with dedicated administrative and clinical staff.

About Health Ministries Clinic

HMC is a mission-focused Community Health Center committed to serving all patients-regardless of ability to pay. Our three main service lines include Medical, Behavioral Health, and Dental, with extensive ancillary and assistive services that allow our clinicians and support staff to provide comprehensive care.

Apply Today

Join a close-knit, compassionate team delivering high-quality care in a supportive environment. Apply now and help shape a healthier future for our community.