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Host in Fort Worth, Texas at Mira Vista Country Club

NewJob Function: Customer Service
Mira Vista Country Club
Fort Worth, Texas, 76132, United States
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Job Description

Description:

About the Role

Mira Vista Country Club is seeking a polished, friendly, and hospitality-focused Host/Hostess to join our Food & Beverage team. As the welcoming face of the club’s dining experience, this role is responsible for creating a warm and professional first impression while ensuring smooth and efficient dining room operations.

This position is ideal for someone who thrives in a fast-paced hospitality environment, enjoys building relationships with members, and takes pride in delivering elevated customer service. Our Host/Hostess team plays an essential role in maintaining smooth dining operations while creating memorable experiences for members and their guests from the moment they arrive.


What You’ll Do
Hospitality & Member Experience
  • Greet members and guests promptly with a warm, polished, and professional demeanor
  • Create a welcoming atmosphere while delivering exceptional hospitality and personalized service
  • Build positive relationships with members by recognizing preferences and anticipating guest needs
  • Address guest concerns professionally and escalate issues to management when appropriate
Reservations & Dining Coordination
  • Manage reservations and dining flow using OpenTable and Jonas POS systems
  • Coordinate seating arrangements efficiently while communicating with servers, managers, and kitchen staff
  • Monitor dining room capacity, wait times, and table turnover to maximize guest satisfaction
  • Answer phone calls professionally while assisting with reservations, dining inquiries, and member requests
Front Desk & Operational Support
  • Maintain a clean, organized, and welcoming host stand and reception area
  • Support special events, holiday dining experiences, and club functions as needed
  • Uphold club standards for professionalism, appearance, hospitality, and service excellence
  • Assist the Food & Beverage team in maintaining smooth daily dining operations
Benefits

Full-time employees may be eligible for:

  • Health benefits
  • Employee dining discounts
  • Opportunities for growth and advancement within the club
Work Environment

This position operates in a high-energy hospitality environment where teamwork, professionalism, and member satisfaction are top priorities. Candidates should be comfortable standing for extended periods and working in a fast-paced dining atmosphere.

Requirements: What We’re Looking For
  • Friendly, outgoing, and professional personality
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Ability to remain calm and composed in a fast-paced hospitality environment
  • Strong attention to detail and commitment to member satisfaction
  • Professional phone etiquette and customer service skills
  • Team-oriented mindset with a positive attitude
Qualifications
  • Previous experience as a Host/Hostess, receptionist, or customer service professional preferred
  • Restaurant, hotel, resort, or private club experience strongly preferred
  • Experience using OpenTable or similar reservation software preferred
  • Experience with Jonas POS systems is a plus
  • Private club or upscale dining experience highly preferred
  • Flexible availability including evenings, weekends, holidays, and club events

Job Location

Fort Worth, Texas, 76132, United States

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