Financial Clearance Supervisor in Northfield, Minnesota at Northfield Hospital & Clinics

Job Summary

This position is responsible for supervision of Financial Clearance. Responsibilities include completing error tracking, monitoring staff productivity and holding staff accountable for completing pre-registrations and pre-authorizations with accuracy in an efficient and effective manner. Responsible for monitoring staff compliance for following all regulations that impact financial clearance. Holds staff accountable for an exceptional Patient Experience.

This role will also be responsible for building and providing accurate price estimates for patients prior to service. The Supervisor will assist in vendor selection and perform regular monitoring and have on going communications with vendor partners to ensure timely and efficient processes are being followed and positive outcomes are being delivered.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The wage range for this position is $30.00 — $42.35 per hour. This range reflects the base salary for this position.

Key Accountabilities

• Supervises the day-to-day activity of prior authorization, insurance verification, pre-registration and price estimate functions
• Supervises staff within this department to ensure workflow processes are established, followed accurately and efficiently
• Assist in developing and implementing financial access strategies that directly impact organizational revenue performance, bad debt reduction and patient satisfaction metrics.
• Support initiatives that prioritize a transparent, empathetic and supportive financial journey for all patients.
• Establish and work collaboratively with vendor partners to ensure streamlined and efficient workflows as established and result in positive outcomes.
• Train, lead, mentor, and empower a high-performing team, fostering a culture of accountability, innovation and service excellence.
• Partner with other departments throughout NH&C to optimize front-end processes, minimize denials and drive revenue cycle efficiency.
• Involved in hiring, onboarding and performing staff reviews, ensuring key performance indicators are met.
• Ability to identify workflow improvements and manage quality standards
• Monitor and trend denials related to financial clearance. Make recommendations and support needed change for improved resolution.
• Provides support to Revenue Cycle on Access related issues.

Required Qualifications

• Associate or bachelor’s degree in business or health administration or related field
• 2-5 years of healthcare experience in Patient Access, Financial Clearance or related experience with at least 1+ years of Supervisory experience
• Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment

Schedule

• 80 hours per two-week pay period
• Onsite at Northfield Hospital with potential for hybrid work

Benefits

• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles
• Employer-Provided Certifications + Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items

About Us

Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of "100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in both Northfield and Lakeville. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota.

Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.

This job posting is not intended to be an exhaustive list of all duties, responsibilities, or activities required of the position. Duties, responsibilities, and activities may change at any time with or without notice. Compensation, benefits, work schedules, and other terms and conditions of employment are subject to change in accordance with applicable laws, policies, and collective bargaining agreements, if applicable.