Bilingual Customer Service Representative - State Farm Agent Team Member in LAS CRUCES, New Mexico at Chad Peterson - State Farm Agency

Chad Peterson - State Farm Agency in Las Cruces, NM is looking for a friendly, professional and customer-focused Bilingual (Spanish/English) Customer Service Representative to join our team.

This is an insurance customer service role focused on helping existing customers with their policies, answering questions, providing ongoing support and making sure customers receive responsive, personalized service.

If you enjoy helping people, solving problems and building strong customer relationships, this is an excellent opportunity to join an established local State Farm agency.

As a Bilingual Customer Service Representative, you will work directly with customers by phone, email and in person to provide ongoing support with their insurance policies.

You will assist customers with questions about their coverage, policy changes, payments, documents and other service needs while working closely with the agency team to make sure each customer receives the right assistance.

The ideal candidate is someone who communicates confidently in both English and Spanish, enjoys helping people and can handle multiple customer requests while maintaining a professional and positive attitude.

Insurance experience is helpful but not required.

Candidates with customer service, insurance, banking, financial services or other client-facing experience are encouraged to apply.

Training will be provided on agency systems, procedures and insurance products. An insurance license will be required as the role develops, depending on job responsibilities and state requirements.

Chad Peterson State Farm is a local insurance agency in Las Cruces, New Mexico serving customers throughout New Mexico, Texas and Arizona.

The agency provides a broad range of insurance products, including Auto, Homeowners, Renters, Business, Life, Health, Pet and other insurance coverage, along with financial services.

The agency focuses on providing personalized service and helping individuals, families and businesses better understand their insurance and financial protection needs.

The team serves a diverse community and provides customer service in both English and Spanish.

If you are fluent in English and Spanish, enjoy helping people and want to build lasting relationships with customers, we would love to hear from you.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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