Cashier in Pleasanton, California at TKS Restaurants

About Company:

Our journey began in downtown San Diego, where we worked alongside our team to create a ‘New-School’ Mediterranean style, combining traditional flavors, familiar ingredients, and genuine service to create memorable experiences for all.

About the Role:

As a Cashier, you will be the primary point of contact for customers, ensuring a smooth and efficient checkout experience. Your role is critical in maintaining customer satisfaction by accurately processing transactions and handling payments with integrity. You will also contribute to the overall store environment by performing light janitorial duties and assisting with inventory management when necessary. Flexibility in scheduling will be essential to meet the dynamic needs of the business, including working various shifts and weekends. Ultimately, your efforts will support the store’s operational success and foster a welcoming atmosphere for all customers.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in cashiering or retail customer service preferred.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to perform repetitive motions and stand for extended periods.
• Strong communication skills and a customer-focused attitude.

Preferred Qualifications:

• Experience with point-of-sale (POS) systems and cash register operation.
• Ability to lift and carry heavy weights safely.
• Familiarity with janitorial duties and maintaining cleanliness standards.
• Flexibility to work varied shifts including weekends and holidays.
• Phone etiquette experience in a professional environment.

Responsibilities:

• Operate cash registers and point-of-sale systems to process customer purchases accurately and efficiently.
• Handle cash, credit, and other forms of payment while ensuring proper change is given and transactions are recorded correctly.
• Provide excellent customer service by greeting customers, answering questions, and resolving any issues or concerns promptly.
• Perform repetitive motions such as scanning items and bagging purchases while maintaining attention to detail and speed.
• Assist with janitorial duties including cleaning checkout areas and maintaining a tidy workspace.
• Lift and carry heavy items as needed to restock shelves or assist customers.
• Manage phone etiquette by answering calls professionally and directing inquiries appropriately.
• Work a flexible schedule to accommodate peak business hours, including evenings, weekends, and holidays.

Skills:

The required skills such as cashiering and operating a cash register are essential for processing transactions quickly and accurately, ensuring customer satisfaction. Repetitive motions and lifting heavy weights are part of the daily routine, requiring physical stamina and attention to safety. Customer service skills are used continuously to engage with customers, resolve issues, and create a positive shopping experience. Phone etiquette is important for managing incoming calls professionally and directing them appropriately. Additionally, janitorial duties help maintain a clean and organized environment, contributing to the overall store presentation and customer comfort.