1099 Subject Matter Expert in Washington, District of Columbia at FM Talent Source
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Job Description
FM Talent Source is an enterprise that provides business and workforce solutions to help organizations nationwide overcome business challenges. Our clients include federal, state and local government agencies, Fortune 500 Companies, and non-profit organizations. Founded in 2004, we have a strong history of providing recruitment strategies and utilizing effective project and quality management methodologies to ensure our clients’ success.
Job Title: Subject Matter Expert, ISO and Quality Management
Position Type: Full-Time
Employment Status: Contingent Upon Contract Award
Location: Washington, DC, primarily onsite
Security Requirement: Active Secret clearance required before contract performance
Travel: Occasional travel may be required to Passport Services locations
The Subject Matter Expert, ISO and Quality Management will help establish, assess, and improve quality-management practices across the program. The role will examine operational processes, identify risks and inefficiencies, develop corrective recommendations, and support implementation of measurable quality and performance improvements.
Key Responsibilities- Advise program leadership on ISO standards and quality-management practices.
- Support implementation and maintenance of ISO-aligned processes and documentation.
- Conduct quality, process, and organizational-performance assessments.
- Perform root-cause analysis and recommend corrective and preventive actions.
- Develop performance measures, quality indicators, dashboards, and scorecards.
- Lead process-mapping and workflow-improvement activities.
- Support quality-plan development, implementation, and recurring updates.
- Identify opportunities to improve efficiency, standardization, and service quality.
- Facilitate quality workshops, working sessions, and knowledge-transfer activities.
- Prepare executive assessments, findings, recommendations, and briefings.
- Support continuous-improvement and transformation initiatives.
- Master’s degree in a related field or 16 years of qualifying experience in lieu of the degree.
- Minimum 10 years of specialized experience in ISO, quality management, process improvement, or a related discipline.
- Recognized ISO credential.
- Lean Six Sigma certification.
- Demonstrated knowledge of quality-management systems, process documentation, and problem-solving methods.
- Strong analytical, facilitation, writing, and executive-presentation skills.
- Active Secret clearance.
- Experience building, implementing, maintaining, or auditing ISO 9001 quality-management systems.
- Experience supporting federal operational-excellence or modernization programs.
- Experience performing organizational assessments and process-maturity evaluations.
- Expertise in root-cause analysis, process mapping, workflow optimization, and corrective-action management.
- Experience developing KPIs, operational dashboards, quality scorecards, and executive reports.
- Familiarity with SAFe, Agile, or comparable delivery frameworks.
- Experience supporting large, complex, multi-office professional-services programs.
- Department of State or relevant federal experience.
FM Talent Source is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.
Compensation Range: The salary range provided is determined by market value, internal equity, and the candidate's experience and qualifications. Offers will be extended within this range, though not all candidates will receive an offer at the upper limit.