Retail Inventory Specialist in Los Angeles, California at Stussy, Inc.

About Stussy

Stùssy was founded in the early 1980s in Laguna Beach, California, rooted in surf and street culture. What began with hand-marked surfboards has evolved into one of the original and most recognized names in streetwear. Worn by creatives from DJs to skaters, the brand has built a global presence with flagship stores in New York, Tokyo, Los Angeles, Milan, and London. Today, it remains at the forefront of street culture through distinctive products, curated collaborations, and a tightly managed global distribution network.

About the role

Inventory accuracy is the foundation everything else in Retail Ops depends on. Receiving, transfers, replenishment, and launch planning all break down when system records don’t match what’s physically in our stores. This role owns that accuracy across every chapter: investigating discrepancies, running counts, and fixing problems at the root so store and HQ teams can trust the numbers they work from.

What you'll do

• Investigate and resolve inventory discrepancies across all locations, including damages, mis-shipments, and negative on-hand balances, and process inventory adjustments so system records match physical stock.
• Verify receipts against purchase orders and shipping documents, and resolve overages and shortages with the warehouse and vendors.
• Track and reconcile returns to warehouse and transfers between locations so stock is accounted for at every step and in-transit inventory doesn’t get stuck.
• Plan and coordinate cycle counts and full physical counts across regions, then investigate variances to find their root cause.
• Maintain item master data in the POS and inventory systems, correcting duplicates, errors, and missing attributes.
• Monitor inventory health across stores, including negative on-hand, aged in-transit stock, and recurring variances, and act before issues affect store operations.
• Write and maintain procedures for receiving, counts, transfers, and returns, and train store teams to follow them.
• Report inventory accuracy, count variances, and adjustment trends to Retail Operations leadership.
• Manage reorders of store supplies and fixtures, and serve as the point of contact for related vendors.

Qualifications

Required

• 3+ years of experience in inventory control, inventory management, merchandising operations, or a related analytical role.
• Bachelor's degree or equivalent work experience.
• Hands-on experience with inventory, ERP, or order management systems (e.g., NetSuite, Shopify, SAP, or comparable).
• Advanced Excel or Google Sheets skills, including lookups, pivot tables, and working with large data sets.
• Strong attention to detail and a methodical approach to investigating and resolving discrepancies.
• Clear communication skills and the ability to coordinate across store, warehouse, and finance teams.

Preferred

• Experience supporting inventory across multiple locations, regions, or currencies.
• Background in retail, apparel, or consumer products.
• Familiarity with POS systems and retail store operations.
• Working knowledge of inventory accounting concepts such as cost methods, shrink, and reserves.

Physical Requirements

• Ability to lift up to 30 lbs, stand for extended periods, and work a flexible schedule including evenings, weekends, and holidays.