Mazda Warranty Administrator in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mazda Warranty Administrator in United States.

This role plays a key part in ensuring accurate, compliant, and timely processing of automotive warranty claims within a high-volume dealership support environment. You will work remotely, partnering with franchised dealerships to review, validate, and submit warranty claims in alignment with manufacturer standards, particularly within the Mazda ecosystem. The position requires strong attention to detail, deep familiarity with dealership service operations, and confidence working with warranty policies and labor coding. You will also support dealers in improving compliance, reducing claim errors, and maintaining healthy receivable schedules. This is a fast-paced, structured environment where precision and consistency directly impact dealer performance and cash flow. It is well-suited for an experienced warranty professional who values autonomy, stability, and long-term engagement in a remote setting.

In this role, you will manage the full lifecycle of warranty claims while ensuring strict adherence to manufacturer policies and dealership requirements. You will be responsible for maintaining accuracy, compliance, and financial integrity across all warranty-related activities.

• Review warranty claims for compliance with manufacturer policies, procedures, and documentation standards
• Book, submit, close, and track warranty claims through dealership systems and proprietary platforms
• Analyze technician notes and repair documentation to apply correct labor operations and coding
• Manage warranty receivable schedules and resolve discrepancies to support accurate dealer cash flow
• Collaborate with dealerships to identify process gaps and improve warranty compliance and efficiency
• Support training and advisory efforts to help service departments align with evolving warranty requirements
• Maintain up-to-date knowledge of manufacturer policies, certifications, and procedural updates

This position requires hands-on experience in automotive warranty administration within a franchised dealership environment, along with strong technical and operational knowledge of service and warranty processes.

• Prior experience as a Warranty Administrator in a franchised automotive dealership is required
• Strong understanding of automotive service department operations and warranty accounting principles
• Familiarity with DMS systems and dealership workflow tools
• Ability to interpret technician narratives and accurately assign labor codes and claim structures
• Experience working with at least one automotive manufacturer certification or training program
• Strong attention to detail with the ability to manage high-volume transactional work accurately
• Excellent communication skills and the ability to support and influence dealership stakeholders remotely
• Organized, process-driven mindset with strong accountability and consistency

• Competitive compensation ranging from $45,000 to $65,000 annually
• Guaranteed salary during the first 90-day probation period
• 100% employer-paid health, dental, and vision insurance for employees
• 6% employer 401(k) match
• Remote work flexibility within the United States (with optional in-office work in Greenwood Village, CO)
• Long-term stability with a well-established, high-growth organization
• Performance-based earning potential after the initial period
• Supportive environment focused on professional expertise and operational excellence