BHRN Supervisor in Madras, Oregon at BestCare

The BHRN Supervisor is a leadership position responsible for the overall quality, compliance, growth, and sustainability of the BHRN services which include a low barrier drop-in center and peer and outreach services. This role functions independently and requires a high level of initiative, judgment, and leadership in advancing BestCare’s mission. The Supervisor provides program-wide leadership, including clinical oversight, personnel management, peer workforce development, regulatory compliance, fiscal stewardship, and community partnership building. The Supervisor ensures services are delivered in alignment with trauma-informed, harm-reduction, and recovery-based principles while meeting all applicable Oregon Administrative Rules and organizational standards.

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE: One of the following is required:

· Bachelor degree behavioral health field preferred plus two (2) years of paid, full-time behavioral health experience; or

Associate’s degree in a relevant field plus three (3) years of paid, full-time behavioral health experience; or

High School Diploma (or equivalent) plus four (4) years of paid, full-time behavioral health experience

· For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire

· At least one year in leadership role is preferred.

LICENSES AND CERTIFICATIONS:

· Current CADC or QMHA required

· Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have reliable vehicle with adequate insurance to travel as needed

PREFERRED:

· Knowledge of recovery-oriented systems of care and peer ethics

· Bachelor’s or Master’s degree in behavioral health

· Bilingual in English/Spanish

ESSENTIAL FUNCTIONS:

1. Program Leadership:

a) Ensures staff receive appropriate onboarding, training, supervision, and performance evaluations in a timely manner;

b) Provides direct supervision and performance management of assigned staff, including peer support specialists, CADCs, and/or QMHAs, in accordance with BestCare policies and State and Federal employment laws;

c) Establishes a program culture that values lived experience as a professional asset, while maintaining clear role boundaries, ethical standards, and clinical collaboration.

2. Clinical Oversight and Integrated Care:

a) Maintains working knowledge of clinical practices, documentation standards, crisis response, and integrated care models to effectively oversee peer and clinical service delivery;

b) Monitors documentation quality and service delivery standards;

c) Provides direct clinical services to support program operations and continuity of care.

3. Fiscal Oversight and Program Sustainability:

a) Monitors budgets, revenues, and expenses, ensuring efficient use of resources and sustainability of BHRN services;

b) Oversees productivity and utilization of peer staff and clinical staff, using data to inform staffing models and program expansion;

4. Administrative and Operational Responsibilities:

a) Oversees staffing schedules, workflows, and on-call coverage to ensure consistent service delivery;

b) Collaborates with administrative and front office staff to support efficient and compliant operations;

c) Participates in leadership on-call rotation and remains accessible for consultation and decision-making support;

d) Performs other related duties as assigned by the Program Director.