Restaurant Support Staff – Bussers & Food Runners – Opening Team in Mattapoisett, Massachusetts at Salty Dog
Job Description
We’re a new, soon-to-open, independently owned upscale American tavern looking for dependable, energetic Bussers and Food Runners to join our opening team. We’re seeking people who take pride in helping others, notice the details, and enjoy keeping service running smoothly.
Our support staff are essential to the guest experience. We believe great hospitality starts with teamwork, empathy, and mutual respect, and we’re committed to building a positive workplace where every role is valued and coworkers support one another.
What You’ll Do
- Deliver food promptly to the correct tables and guests, following restaurant service standards.
- Learn menu items and plate presentations to identify dishes accurately.
- Communicate with the kitchen and servers about missing items, special requests, and guest needs.
- Follow procedures for allergy-designated dishes and ask for clarification whenever needed.
- Clear used plates, glassware, and utensils with care and attention to guests.
- Clean, sanitize, and reset tables efficiently for arriving guests.
- Assist with water service and replenish table supplies as directed.
- Keep service stations stocked with clean glassware, utensils, napkins, and other essentials.
- Maintain clean, organized dining areas, service stations, and walkways.
- Sort and place dishes safely in designated dishwashing areas.
- Help servers, hosts, bartenders, and kitchen staff maintain a smooth flow of service.
- Respond courteously to guest requests and communicate questions or concerns to the appropriate team member.
- Complete opening, closing, cleaning, and side work duties.
- Participate in opening-team training and pre-shift meetings.
- Contribute to a positive work environment through kindness, respectful communication, and a willingness to help.
- A friendly, caring attitude and a genuine interest in hospitality.
- A team-first mindset and respect for coworkers across all restaurant roles.
- Empathy, patience, and courtesy when interacting with guests and teammates.
- Reliability, punctuality, and a strong work ethic.
- Attention to cleanliness, accuracy, and the details that make guests comfortable.
- The ability to stay organized, move efficiently, and remain focused during busy shifts.
- A willingness to learn, ask questions, and take direction.
- Previous restaurant experience is a plus, but not required.
- Enthusiasm for helping open a new restaurant and building a supportive team culture.
This active role involves prolonged standing, frequent walking, bending, reaching, and carrying trays, dishes, and service supplies. It also includes working around hot plates, glassware, and potentially slippery surfaces. Some service may take place outdoors. Be part of an opening team where your effort matters and teamwork makes the difference.
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