Veterinary Regional Manager - Outside Sales in Smyrna, Tennessee at Pet Meadow

About Pet Meadow

Pet Meadow provides compassionate aftercare for pets, helping families navigate one of life’s hardest moments with care, dignity, and transparency. With over 25 years of experience and a strong ethical foundation, we’re expanding our market and building a high-performing sales team to support our growth. This role is ideal for someone who thrives on relationship-building, strategic account management, and driving revenue growth across an assigned territory.

What You’ll Do:

Account Ownership & Retention

• Serve as the single point of contact for all assigned accounts.
• Manage and resolve cases generated on account labels.
• Develop structured account plans for top clients, engaging stakeholders at multiple levels (executive sponsors, daily users, financial decision-makers).

Expansion & Growth

• Identify upsell and cross-sell opportunities (expanded services, new locations, add-on programs).
• Execute a repeatable expansion playbook to increase revenue per account year over year.
• Leverage “land and expand” strategies to grow small accounts into statewide partnerships.

Predictable Pipeline Development

• Maintain consistent outreach to dormant or low-activity accounts.
• Build and execute referral campaigns from satisfied clients.
• Run account retention initiatives to sustain long-term client relationships.

Customer Success & Experience

• Ensure clients receive exceptional service delivery and rapid issue resolution.
• Conduct regular reviews with top accounts.
• Gather client feedback to inform product/service improvements.

Internal Collaboration

• Partner with Operations to ensure smooth onboarding and ongoing service excellence.
• Share market intelligence-including competitor activity, industry shifts, and client needs-with leadership.
• Align account strategies with company revenue goals alongside Sales Leadership.

What You Bring:

• Experience in outside sales, account management, or business development- preferably in pet care, veterinary services, or related industries.
• Proven track record in growing and retaining client accounts.
• Strong relationship-building skills and comfort engaging stakeholders at multiple levels.
• Ability to strategize and execute account plans while managing multiple priorities.
• Comfortable using CRM systems to track activity, opportunities, and client engagement.
• Organized, self-motivated, and results-driven in a fast-paced, field-based role.

Why You’ll Love Working Here:

· Make a meaningful impact by driving Pet Meadow’s expansion across assigned region.

· Own key accounts and see the direct results of your work on company growth.

· Earn performance-based incentives for revenue growth, upsells, and account retention.

· Enjoy comprehensive benefits, including health, dental, and vision coverage.

· Take paid time off and holidays to recharge and stay at your best.

· Access a company car or car allowance to support your field-based role.

· Build your future with a 401K match and long-term growth opportunities.