Crew Scheduler in Dallas, Texas at JSX

Job Description:

At JSX, were not just a lifestyle carrier were a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

As a Crew Scheduler, you will be responsible for creating, maintaining, and optimizing future and day-of scheduling for Airport Services and Ground Crewmembers across all stations. Youll coordinate staffing needs, approve time-off requests, manage time and attendance accuracy, and ensure schedules meet operational, regulatory, and company requirements. This role partners closely with station leadership, commercial planning, and talent acquisition to determine appropriate staffing levels and ensure stations remain fully supported for operational success.

As a Crew Scheduler, youll be:

• Assigning operational Crewmembers for Airport Services, Operations Services, and all hourly above- and below-wing roles.
• Processing schedule change requests, callouts, operational reassignments, TDYs, and time-off requests while maintaining accurate documentation in HRIS and workforce management systems.
• Ensuring all Crewmember assignments comply with company policies and local/state/federal regulations.
• Coordinating TDY travel, including booking flights, hotels, and ground transportation, and communicating itineraries to Crewmembers and station leaders.
• Producing and distributing daily shift rosters, staffing reports, and overtime summaries.
• Partnering with Station Leadership and Mission Control to quickly resolve schedule-related issues and ensure appropriate coverage.
• Supporting irregular operations by identifying additional staffing needs and facilitating supplemental scheduling.
• Managing the uniform program for all uniformed Crewmembers, including inventory tracking, vendor coordination, and overseeing file feed updates.
• Acting as the primary point of contact for uniform-related questions or concerns.
• Performing other duties as assigned.

• Be Part of a Team That Values You: Work with a collaborative, supportive Crew who share a passion for exceptional service.
• Fast-Paced and Engaging: No two days are the samedynamic operations keep the role exciting and impactful.
• Make a Real Difference: Your scheduling decisions help ensure safe, efficient, and joyful experiences for our Customers.
• Opportunities to Grow: Gain experience across operations, planning, and HRIS systems while building a strong aviation operations foundation.

Were looking for someone who is:

• Approachable: Builds trust and communicates clearly with Crewmembers and leaders.
• Organized: Manages multiple tasks and shifting demands while maintaining accuracy and attention to detail.
• Collaborative: Works seamlessly with Station Leadership, Mission Control, Planning, and other cross-functional teams.
• Proactive: Anticipates staffing needs and resolves issues before they impact the operation.
• Entrepreneurial: Brings initiative, ownership, and creativity to improve scheduling processes.
• Customer-Focused: Ensures internal Customers (Crewmembers) have the support they need to deliver safe, joyful service.

• High school diploma or GED.
• Prior scheduling or workforce planning experience.
• Strong computer skills, including Microsoft Excel/Google Sheets, with high attention to accuracy and detail.
• Ability to multitask, prioritize, and adapt to a fast-paced operational environment.
• Intermittent physical activity including bending, reaching, and prolonged periods of sitting.
• Ability to occasionally lift 520 pounds.
• Availability to work weekends, nights, and holidays as part of a flexible schedule.

• Associates degree.
• 1 year of prior crew scheduling and/or supervisory experience.
• Knowledge of airline or aviation terminology, or previous aviation experience.

• Experience with NavBlue products (N-OC, PBS, NPO).
• Strong initiative, communication skills, and problem-solving abilities.
• Knowledge of FAA regulations and related policies.
• Excellent time management skills and ability to remain focused under pressure.
• Ability to produce and manage spreadsheets and schedule data with high accuracy.

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Compensation Range:

JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.