ACCOUNT MANAGER – LOWE'S HOME CENTERS in Pineville, North Carolina at GableStone LLC

GableStone is a rapidly growing countertop manufacturing and installation company focused on delivering exceptional service, quality craftsmanship, and industry-leading customer experiences. As part of the Artisan Design Group family of companies, GableStone is expanding its footprint and building a best-in-class operation to support Lowe's Home Centers throughout the Southeast.

We are seeking an experienced Account Manager to support Lowe's Home Centers and countertop customers throughout the greater Charlotte market. This role will serve as the primary relationship manager for assigned Lowe's stores, helping drive sales growth, customer satisfaction, and operational excellence from project initiation through installation.

What You'll Do

• Serve as the primary point of contact for assigned Lowe's stores and countertop customers.
• Build strong relationships with store leadership, kitchen designers, and specialty sales teams.
• Conduct store visits, product training, and business reviews to support sales growth.
• Manage customer projects from order receipt through production release.
• Review project details, specifications, measurements, and documentation to ensure accuracy.
• Coordinate with customers, suppliers, scheduling, purchasing, and fabrication teams to ensure successful project execution.
• Resolve customer concerns and service issues in a timely and professional manner.
• Monitor account performance and identify opportunities to improve customer experience and operational efficiency.
• Support sales, margin, and profitability objectives within assigned accounts.

What We're Looking For

• 3+ years of account management, customer service, project management, or related experience.
• Experience supporting retail partners, home improvement centers, construction, countertops, cabinetry, flooring, or similar industries preferred.
• Srong relationship-building and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Proficiency with Microsoft Office and business management software.
• Ability to travel regularly throughout the assigned territory.

Why Join ADG?

• Competitive salary and bonus opportunity
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Career Growth Opportunities
• Opportunity to help launch and support a growing countertop manufacturing operation

Additional Information

• Regular travel to Lowe's stores and customer locations is required.
• Occasional evening and weekend support may be required based on business needs, store events, training activities, or customer demands.

Join a team that is redefining countertop manufacturing and service while supporting one of the nation's largest home improvement retailers.