Principal Service Assurance Specialist in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Service Assurance Specialist based in the United States.

This is a highly visible opportunity to help shape the future of network operations, service assurance, and AI-driven connectivity solutions. In this strategic role, you will bridge technical innovation with business value, translating advanced service assurance capabilities into compelling customer-facing solutions. Working across engineering, product, operations, and go-to-market teams, you will drive thought leadership, enablement, and market positioning for emerging technologies. The role combines deep technical expertise with communication, strategy, and innovation, making a direct impact on customer outcomes and organizational growth. You will help define best practices, support adoption of advanced operational capabilities, and contribute to monetization strategies for next-generation service assurance offerings. Ideal for a technically sophisticated and business-minded professional, this position offers the opportunity to influence both product direction and market success in a rapidly evolving environment.

• Serve as a strategic liaison between technical, product, marketing, and customer-facing teams to communicate the value of advanced service assurance solutions.
• Develop and deliver customer-facing messaging, presentations, thought leadership content, and enablement materials that articulate complex technologies in a clear and compelling manner.
• Act as a technology evangelist, promoting innovative network operations, AI-enabled service assurance, automation platforms, and operational intelligence capabilities.
• Translate technical capabilities into business outcomes, demonstrating how advanced service assurance solutions improve performance, reliability, operational efficiency, and customer experience.
• Create best practices, frameworks, and educational resources that support internal teams and customer adoption initiatives.
• Collaborate with product and engineering teams to influence solution positioning, roadmap alignment, and market readiness.
• Evaluate opportunities to commercialize emerging service assurance capabilities and develop strategies that transform internal innovations into revenue-generating offerings.
• Support executive-level discussions, customer engagements, industry events, and strategic initiatives as a subject matter expert.
• Monitor industry trends, competitive developments, AI innovations, and market opportunities to strengthen strategic positioning and thought leadership.
• Drive cross-functional collaboration to ensure successful execution of service assurance initiatives and long-term business objectives.

• Extensive experience in network operations, service assurance, telecommunications, enterprise networking, or related technical environments.
• Deep understanding of network infrastructure, service delivery, operational performance management, and service assurance methodologies.
• Strong knowledge of emerging technologies, including AI, automation, analytics, machine learning, intelligent operations, and digital transformation initiatives.
• Proven ability to translate complex technical concepts into business-focused messaging for diverse audiences, including executives, customers, and industry stakeholders.
• Experience developing customer-facing content, technical presentations, training programs, thought leadership materials, or go-to-market enablement resources.
• Strong strategic thinking skills with the ability to identify market opportunities, develop business cases, and support commercialization efforts.
• Excellent communication, storytelling, presentation, and stakeholder management capabilities.
• Demonstrated success working across cross-functional teams, influencing decisions, and driving alignment among technical and business stakeholders.
• Strong analytical and problem-solving abilities with a focus on innovation, customer value, and operational excellence.
• Ability to thrive in a fast-paced, highly collaborative, and high-accountability environment.

• Fully remote work opportunity within the United States.
• Competitive compensation package aligned with experience and expertise.
• Comprehensive medical, dental, and vision insurance coverage.
• Retirement savings plans and financial wellness programs.
• Paid time off, holidays, and employee leave programs.
• Professional development, training, and career advancement opportunities.
• Exposure to cutting-edge AI, automation, networking, and service assurance technologies.
• Opportunities to collaborate with industry experts and contribute to high-impact strategic initiatives.
• Flexible work environment that supports autonomy and accountability.
• Inclusive culture focused on innovation, growth, and meaningful contribution.