Health Unit Coordinator (HUC) in Snoqualmie, Washington at Snoqualmie Valley Health

At Snoqualmie Valley Health, we’re not just in the business of healthcare; we’re in the business of empowering our community to live boldly and live well. Our commitment to excellence and innovation calls for team members who will build trust, obsess over excellence, lead innovation, and deepen connections within our community. We are guided by our core values, and we’re looking for someone who can embody those principles as part of our dynamic and growing team.

Located in a trailblazing, adventure-loving town at the base of the Cascades, Snoqualmie Valley Health is an independent public hospital district serving a vibrant community that thrives on both adventure and connection. This is more than a job—it’s an opportunity to be part of something bigger.

JOB TITLE: Health Unit Coordinator (HUC)

POSITION SUMMARY: The Health Unit Coordinator (HUC) supports the daily operations of the nursing unit by coordinating communication, maintaining patient records, and assisting the healthcare team with administrative and organizational tasks. This role serves as a central point of coordination for the unit, helping ensure efficient workflow and timely communication among nurses, physicians, patients, and other departments.

The Health Unit Coordinator demonstrates our organizational values by building trust through clear communication and professionalism, striving for excellence in administrative support, embracing innovative ways to improve workflow and efficiency, and strengthening connections among patients, families, and the healthcare team.

Key Responsibilities

Unit Coordination and Administrative Support

• Serve as the central communication hub for the nursing unit.

• Answer and appropriately route phone calls, patient call lights, and messages.

• Assist with patient admissions, discharges, and transfers by coordinating required documentation and communication.

• Communicate effectively with physicians, nurses, ancillary departments, and other healthcare staff.

• Monitor and maintain unit supplies, forms, and equipment inventory.

• Maintain accurate patient charts, electronic health records, and unit documentation.

• Coordinate requests for transport, diagnostic services, and support services.

• Ensure patient information is updated, and documentation is completed in a timely and accurate manner.

• Support nursing staff with administrative tasks to help maintain efficient unit operations.

Living Our Values

Build Trust

• Demonstrate integrity, transparency, and compassion in all interactions with patients, families, and staff.

• Maintain confidentiality of patient information in accordance with privacy regulations.

• Foster a professional and respectful work environment.

Obsess Over Excellence

• Maintain high standards of accuracy and organization in documentation and communication.

• Ensure timely completion of administrative responsibilities.

• Seek opportunities to improve processes and support quality patient care.

Lead Innovation

• Support new technologies and systems that improve unit efficiency and care coordination.

• Adapt quickly to changing priorities in a fast-paced healthcare environment.

• Demonstrate creativity and flexibility in solving workflow challenges.

Deepen Connections

• Build strong working relationships with patients, families, nurses, physicians, and other healthcare team members.

• Promote clear and effective communication across departments.

• Support a collaborative environment that enhances patient care and teamwork.

QUALIFICATIONS:

Required Education: High school diploma or equivalent

Preferred Experience: Health Unit Coordinator, medical office, or healthcare administrative experience. Familiarity with electronic health records (EHR) systems preferred.

Skills:

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Ability to multitask and prioritize responsibilities in a fast-paced environment.

• Strong attention to detail and documentation accuracy.

• Proficiency in basic computer applications and electronic health record systems.

• Ability to work effectively as part of a multidisciplinary healthcare team.

Work Environment:

This role is performed in a hospital or clinical unit environment and may require:

• Working in a fast-paced clinical setting with frequent interruptions.

• Exposure to healthcare environments where infection prevention and safety protocols must be followed.

Physical Demands:

• Ability to sit for extended periods while performing administrative and documentation tasks.

• Frequent standing and walking within the nursing unit.

• Ability to use computers, telephones, and office equipment for prolonged periods.

• Frequent reaching, bending, and light lifting of supplies or charts up to 20 pounds.

• Manual dexterity required for typing, filing, and handling documentation.

• Ability to hear and communicate clearly with patients, families, and staff in a busy clinical environment.

• Ability to visually review charts, monitors, and electronic documentation systems.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BENEFITS: We believe in taking care of those who take care of our community. We’re proud to offer a comprehensive benefits package that puts your health and well-being first. With our flexible medical plan, you’ll have access to multiple in-network tiers, including top-quality care from Snoqualmie Valley Health, Eastside Health, and First Choice/First Health providers. The best part? Anyone covered under our plan can receive care at SVH at no cost! It's all about giving you the options and support you need to experience life’s great adventures.

• Medical

• Dental

• Vision

• Pharmacy

• Life and AD&D

• Retirement Plan

• Employee Assistance Program (EAP)

• Flexible Spending Account (FSA)

• Travel Assistance & ID Theft Protection

• Pet Insurance

• Other Voluntary Benefits

Benefit Eligibility Requirements - Employees regularly scheduled at least 20 hours per week.

Employee Dependents - Your legal spouse or domestic partner; dependent children until age 26.

Waiting Period - 1st of the month from the date of hire.

PLEASE NOTE:

• The flu shot (during flu season) is required for employment, with exemptions available for valid medical or religious reasons.

• Snoqualmie Valley Health is a drug-free workplace. We complete drug screenings as a part of our onboarding process.