Business SME in Falls Church, Virginia at General Dynamics Information Technology

Location: USA VA Falls Church
Full Part/Time: Full time
Job Req: RQ222754
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
Other

Job Family:
Process and Operational Efficiency

Job Qualifications:

Skills:
Business Processes, Collaboration, Information Systems, Process Analysis
Certifications:
None
Experience:
6 + years of related experience
US Citizenship Required:
No

Job Description:

The Platform and Data Lead will oversee the design, implementation, and continuous improvement of the workflows, data structures, and dashboards that support Organ Procurement and Transplantation Network (OPTN) patient safety, membership, and compliance functions. This role leads a small technical team (Tech Lead, Data Analyst, and Data Architect) and works closely with task leads, HRSA, and OPTN 360 platform stakeholders to translate operational needs into practical, secure, and user-friendly solutions.

The Platform and Data Lead does not own or administer the OPTN 360 platform. Instead, this role collaborates closely with the OPTN 360 team, which is responsible for the design and management of the OPTN 360 platform, to configure and enhance workflows and dashboards that support patient safety and compliance work. The Platform and Data Lead combines business analysis, data and analytics understanding, and strong project management to enable data-driven oversight and efficient committee and case management operations.

Key Responsibilities

1. Technical Team Leadership

• Supervise and mentor the Tech Lead, Data Analyst, and Data Architect, providing direction, feedback, and performance oversight.
• Assign and prioritize work across the technical team in alignment with contract tasks and roadmap priorities.
• Foster a collaborative, agile working environment focused on incremental improvements, rapid feedback, and high-quality delivery.
• Ensure the technical team adheres to HRSA/OPTN security, privacy, records management, and Section 508 accessibility requirements.

2. Business Analysis and Requirements Gathering

• Partner with task leads (e.g., committee operations, case management, member tracking, site visits) to understand business processes, workflows, and data needs.
• Conduct structured requirements gathering (interviews, process mapping, use cases) to define functional and non-functional requirements for workflows, tracking tools, and dashboards.
• Translate operational needs into clear technical requirements, user stories, and acceptance criteria for the technical team and for collaboration with the OPTN 360 team.
• Document workflows, data flows, and system interactions to support traceability, maintenance, and training.

3. Collaboration with OPTN 360 and Other Platform Owners

• Serve as the primary interface between the project's technical team and the OPTN 360 team, which owns and manages the OPTN 360 platform and related environments.
• Work with OPTN 360 representatives to:
  • Propose and refine configurations of workflows, forms, and dashboards needed to support patient safety and compliance work.
  • Align data structures and integrations with existing OPTN systems and standards.
  • Coordinate testing, deployment, and user feedback for new or updated features.
• Ensure that all workflow and dashboard requirements are communicated clearly and packaged in a way that supports efficient implementation by the OPTN 360 team and other platform owners.

4. Data and Dashboard Strategy

• Oversee the design of data models, tracking tools, and dashboards that support program monitoring, case analysis, member tracking, and trend reporting.
• Work with the Data Analyst and Data Architect to:
  • Define data elements, sources, and structures needed to support contract tasks.
  • Develop draft specifications, mockups, and prototypes for dashboards and reports (e.g., in Excel, Power BI, or other approved tools) for implementation within OPTN 360 or other government-provided systems.
  • Ensure data integrity, consistency, and alignment with OPTN systems of record, in coordination with OPTN 360 and other IT contractors.
• Identify opportunities to streamline data collection, reduce manual effort, and improve analytical capabilities through workflow and dashboard enhancements.

5. Roadmap and Agile Delivery Management

• Develop and maintain a roadmap for workflows, tracking tools, and dashboards that aligns with contract milestones, task-level needs, and evolving program priorities.
• Plan and manage work using agile methods (e.g., sprints, backlogs), including:
  • Prioritizing enhancements and new capabilities.
  • Coordinating internal development tasks (e.g., requirements, mockups, testing) and alignment with OPTN 360 release cycles.
  • Tracking progress against timelines and commitments.
• Communicate roadmap status, risks, and dependencies to project leadership and the COR, and adjust plans based on feedback and emerging requirements.
• Ensure that changes and enhancements are well-documented, tested, and communicated to end users.

6. Governance, Compliance, and Quality

• Ensure all workflow, data, and dashboard designs comply with:
  • Privacy, security, and Controlled Unclassified Information (CUI) requirements.
  • Records management, retention, and disposition requirements.
  • Section 508 accessibility standards for tools and reports, in coordination with relevant team members and platform owners.
• Establish and maintain documentation, including data definitions, workflow and dashboard specifications, standard operating procedures, and user guides.
• Work with the Quality/Project Manager to align platform- and data-related activities with the Quality Control Plan (QCP) and project management plan.

#GDITFedHealth

The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Hybrid

Work Location:
USA VA Falls Church

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans