Director of IT in Washington, District of Columbia at Washington National Cathedral

The Director of Information Technology serves as the senior technology leader for Washington National Cathedral and provides strategic technology leadership, operational oversight, and technical expertise in support of the Cathedral's mission and business objectives. This position is responsible for developing and executing technology strategies that enhance organizational effectiveness, strengthen cybersecurity, improve service delivery, and ensure the reliability and sustainability of technology systems and infrastructure.

The Director oversees all aspects of technology operations, including infrastructure, cybersecurity, cloud services, telecommunications, enterprise applications, vendor management, and end-user support. Working closely with Cathedral leadership, the Director translates organizational goals into technology solutions, advises on emerging technologies and technology investments, and develops long-term plans that support innovation, operational excellence, and responsible stewardship of resources.

In addition to supporting Washington National Cathedral, the Director provides technology leadership for shared services involving the Protestant Episcopal Cathedral Foundation (PECF) and plays a key role in planning and implementing the future evolution of those services, including strategies to reduce shared dependencies and support the long-term transition of PECF technology systems from the cathedral.org environment. As a collaborative leader and trusted advisor, the Director partners with stakeholders across the Cathedral, PECF, and other Close institutions to ensure technology services remain secure, effective, and aligned with organizational priorities.

Duties and Responsibilities:

IT Strategy, Leadership, and Organizational Planning

• Serve as the Cathedral's senior technology leader and trusted advisor to executive leadership on technology strategy, innovation, cybersecurity, infrastructure, and digital transformation.
• Develop and maintain a multi-year technology roadmap aligned with organizational priorities, operational needs, and financial resources.
• Identify opportunities to improve efficiency, security, collaboration, and service delivery through the effective use of technology.
• Provide strategic recommendations regarding emerging technologies, system modernization, cloud services, cybersecurity initiatives, and digital workplace tools.
• Partner with Cathedral leadership to evaluate future technology needs and develop plans that support organizational growth and sustainability.
• Lead planning efforts related to technology governance, risk management, disaster recovery, and business continuity.

Washington National Cathedral Technology Operations

• Direct and oversee all Cathedral technology operations, including infrastructure, systems administration, networking, cybersecurity, telecommunications, cloud platforms, software applications, and end-user support.
• Ensure the reliability, security, availability, and performance of Cathedral technology systems and services.
• Oversee technology support processes and service delivery standards to ensure responsive and effective support for Cathedral employees.
• Develop and maintain technology policies, procedures, standards, and documentation.
• Monitor technology assets and lifecycle management strategies, including hardware, software, licensing, and replacement planning.
• Manage technology-related projects from planning through implementation and ongoing support.

Protestant Episcopal Cathedral Foundation (PECF) Technology Support

• Provide technology leadership and operational support for PECF systems and services as defined through organizational agreements and shared service arrangements.
• Collaborate with PECF leadership to assess technology needs, priorities, budgets, and strategic initiatives.
• Ensure technology services provided to PECF are delivered efficiently, securely, and in alignment with organizational objectives.
• Advise PECF leadership on future-state technology planning and opportunities to increase organizational independence where appropriate.

Shared Services and Domain Transition Planning

• Lead the strategic planning and execution of initiatives related to shared technology services between Washington National Cathedral and PECF.
• Develop and maintain a long-term roadmap for reducing and simplifying shared technology infrastructure and services.
• Lead planning efforts related to the future transition of PECF technology services from the cathedral.org domain and associated systems.
• Collaborate with stakeholders to evaluate technical, operational, financial, and cybersecurity implications of shared service transitions.
• Ensure continuity of operations while implementing changes that support organizational autonomy and long-term sustainability.

Cybersecurity, Risk Management, and Compliance

• Lead cybersecurity strategy, monitoring, awareness training, and incident response planning.
• Assess organizational technology risks and recommend appropriate mitigation strategies.
• Ensure technology systems and practices align with applicable legal, regulatory, privacy, and security requirements.
• Keep organizational leadership informed of cybersecurity threats, vulnerabilities, system limitations, and emerging risks, while providing actionable recommendations.

Vendor, Contract, and Budget Management

• Develop and manage technology operating and capital budgets.
• Evaluate, negotiate, and manage relationships with technology vendors, consultants, and service providers.
• Ensure technology investments provide appropriate value, reliability, and alignment with organizational priorities.

Collaboration and Institutional Partnerships

• Serve as a member of the Core Tech Team and collaborate with technology representatives from other Close institutions on shared initiatives.
• Provide technology consultation and support for enterprise initiatives, major events, audiovisual systems, and operational projects.
• Communicate technical concepts effectively to non-technical audiences and assist leadership in making informed technology decisions.

Performs other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field, or an equivalent combination of education and experience.
• Seven (7) or more years of progressively responsible experience managing technology systems, infrastructure, and support services.
• Demonstrated experience leading technology projects, initiatives, and organizational technology planning.
• Experience managing technology vendors, contracts, and budgets.
• Strong communication skills with the ability to present technical information and recommendations to non-technical audiences and senior leaders.

Preferred Qualifications:

• Experience serving in a technology leadership role such as IT Director, Technology Manager, or similar position.
• Experience developing and implementing technology strategy, cybersecurity initiatives, and long-term technology roadmaps.
• Experience in a nonprofit, educational, religious, or other mission-driven organization.
• Experience managing shared technology services across multiple organizations, departments, or business units.
• Relevant professional certifications such as CISSP, CISM, PMP, ITIL, Microsoft, or related credentials.

Knowledge, Skills and Abilities:

• Demonstrated ability to develop and execute technology strategies that support organizational goals and operational needs.
• Strong knowledge of information technology infrastructure, cybersecurity, cloud-based systems, enterprise applications, and technology service delivery.
• Ability to assess technology risks, evaluate solutions, and make sound recommendations to organizational leadership.
• Excellent verbal, written, and presentation skills, including the ability to communicate complex technical concepts to non-technical audiences.
• Strong project management, budgeting, vendor management, and organizational skills.
• Ability to build collaborative relationships across departments and work effectively with employees, vendors, consultants, and executive leadership.
• Demonstrated problem-solving skills, sound judgment, and the ability to manage multiple priorities in a dynamic environment.
• Commitment to customer service, continuous improvement, and maintaining the confidentiality of sensitive information.
• Ability to handle confidential information.

Working Conditions:

• This position requires work outside normal business hours including weekends, mornings, and evenings as needed.
• The position requires prolonged walking and standing, especially during events; may require reaching, twisting and turning, kneeling, bending, stooping and climbing stairs without a handrail in the performance of daily activities.
• The need to lift, drag, push and pull chairs, files and other materials weighing up to 25 pounds is also required.
• This position requires comfort with heights and enclosed spaces.
• The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard.
• The position also requires near and far vision for reading and preparing written reports and other required documents.
• Acute hearing is also required when working in environments with a lot of ambient noise.

Washington National Cathedral is an equal opportunity employer and strives to create a more diverse and inclusive atmosphere for all. Applicants will not be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Washington National Cathedral seeks individuals who are committed to our mission. We appreciate interest from those who will contribute to an atmosphere in which diversity is valued and supported.

Salary Range $170,000 - $180,000 commensurate to experience