Warehouse Supervisor, level 1-2 in Londonderry, New Hampshire at Intelligent Manufacturing Solutions LLC

JOB SUMMARY

The Warehouse Supervisor provides direct supervision for receiving, stocking, loading and unloading merchandise, picking and operating heavy-duty equipment. Provides direction for controlling and monitoring of the warehousing and distribution of materials or finished goods. This role ensures the accuracy of stockroom and material handling operations in a process-driven, regulated manufacturing environment. This role receives predetermined work assignments for ensuring the security and accountability of materials and goods with inventory control. Ensure materials are available to meet production schedules and / or products are shipped as per marketing schedules. Establishes and modifies operational methods and procedures. Maintains documentation to reflect the effectiveness and efficiency of department activities. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Decisions at this level primarily impact short-term schedules and operational flow.

COMPLEXITY & PROBLEM SOLVING

Works on issues of limited scope using established practices and procedures to analyze situations or data where answers are readily available. Monitors daily and weekly operations of a unit or sub-unit. This role may also address issues that require data analysis, consideration of relevant factors, and problem resolution. Exercises judgment and interpretation to help define procedures and policies and determine appropriate action.

SCOPE OF SUPERVISION

Provides immediate supervision to a unit or group of employees by assigning tasks, monitoring progress, and maintaining team schedules and workflow. Performs individual tasks as needed to support the unit or sub-unit. Typically supervises semi-skilled employees, such as packagers, shippers and material tracking staff. Provides input on unit or sub-unit costs. Serves as a guide for the unit or sub-units and may become actively involved in meeting schedules and resolve problems.

KEY RESPONSIBLITIES

Daily Operations & Workflow

Supervise daily stockroom activities including receiving, storage, material movement, picking, kitting, issuing, shipping and inventory transactions.

Execute routine operational tasks in alignment with weekly plans, production schedules, and established procedures.

Monitor unit or sub-unit performance to ensure service levels, accuracy, and timeliness targets are met.

Identify and resolve routine operational issues that may cause schedule delays.

Team Supervision & Task Assignment

Provide immediate supervision to a unit or group of stockroom and material handling employees.

Assign tasks, prioritize work, and monitor progress at frequent intervals.

Maintain staffing plans, work schedules, and daily assignments to meet operational requirements.

Spend a portion of time performing individual tasks alongside the team as required to support operations.

Process Adherence & Problem Solving

Direct subordinates using established policies, procedures, and work instructions.

Address issues of limited scope using defined practices where answers can be readily obtained.

Escalate non-routine or systemic issues to management as appropriate.

Ensure compliance with company policies, safety standards, and applicable military/defense requirements.

Communication & Coordination

Interact daily with team members and functional peer groups such as production, planning, quality, and shipping.

Exchange and present straightforward operational information clearly and accurately.

Communicate expectations, priorities, and changes in a timely and professional manner.

Inventory & Cost Awareness

Support accurate material tracking, inventory integrity, and transaction discipline.

Provide input to managing costs related to the warehouse or sub-unit, including labor efficiency and material handling practices.

Assist with inventory counts, audits, and discrepancy resolution as directed.

Skills & Competencies

Working knowledge of stockroom, warehousing, or material handling operations

Ability to supervise and direct semi-skilled employees

Strong organizational and scheduling skills

Attention to detail and procedural compliance

Clear, straightforward communication skills

Basic understanding of manufacturing and operating environment

Safety awareness and emergency preparedness

Experience & Education

Typically requires prior experience in stockroom, warehouse, logistics, or manufacturing operations

Previous lead or informal supervisory experience preferred

High-mix manufacturing or regulated environment experience is a plus

Level & Impact (Supervisor M1 Alignment)

Receives process-driven, predetermined work assignments with moderate oversight

Supervises day-to-day operations of a unit or sub-unit

Works on issues of limited scope using established procedures

Meets unit performance targets on a weekly basis

Erroneous decisions primarily result in short-term schedule delays

Provides cost input at the unit or sub-unit level

EDUCATION/ EXPERIENCE

Preferred minimum of 5+ years of related experience or education and experience combination to include 1-2 years prior supervisory or lead experience within a similar industry. Preferred experience within stockroom, warehouse, logistics or manufacturing operations. Preferred experience with high-volume manufacturing or regulated environment experience, such as regulated shipping, parts, or otherwise export requirements or similar that showcase a good understanding of requirements related to materials and supply chain.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.