Revenue Cycle Process Improvement Coordinator I in Oceanport, New Jersey at RWJBarnabas Health

Job Title: Coordinator I

Location: SBC Corporation

Department Name: Patient Accounts Training & Ed

Req #: 0000252154

Status: Salaried

Shift: Day

Pay Range: $62,476.00 - $88,248.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Revenue Cycle Process Improvement Coordinator I acts as an intermediary between the Operational and Clinical Departments (Hospital and Medical Group) and the Central Business Office (CBO) to identify, resolve, and monitor issues as it relates to the performance of the Revenue Cycle.

This role is responsible for monitoring Revenue Cycle established goals and participating in the achievement of strategic goals of the revenue cycle as well as for motivating Operational and CBO leads to achieve these goals and maintain best practice in process. Revenue Cycle Process Improvement Coordinator I uses the basic understanding of Revenue Cycle to perform job duties and may need some guidance as they learn the appropriate options available to address unusual situations.

Qualifications:

Required:

• HS diploma or GED equivalent
• 1-3 years’ experience in healthcare operations or accounting/financial practices
• Proficient in all MS Office Products
• Basic MS Excel skills
• Excellent presentation and negotiation skills

Preferred:

• Bachelor’s Degree preferred
• Epic experience preferred

Scheduling Requirements:

• Full-Time, Salaried position– 37.5 hours a week
• Travel throughout the health systems sites as needed

Essential Functions:

• Assist in the timely communication and implementation of new and/or improved changes or initiative.
• Awareness of overall A/R strategy, management, staffing, process changes, and technology changes, etc.
• Communicate the Revenue Cycle impact of any proposed or planned changes.
• Interact with stakeholder on all levels.
• Interact with stakeholder on all levels (C-Suite, middle management, line level staff) as needed to drive Revenue Cycle improvement.
• Work in partnership with leaders across the Revenue Cycle.
• Resolve issues affecting the Revenue Cycle performance.
• Utilizes all appropriate resources to address issues, solve problems, and drive improvement.
• Assist the Revenue Cycle leadership with action plans.
• Achieve and sustain KPI improvements.
• Utilize key performance data (denials, claim edits, errors, etc,) to provide feedback to Operations related to recurring issues to address required training and process improvement needs.
• Perform detail audits of Revenue Cycle outcomes.
• Identify root cause trends and facilitate the implementation of action plans.
• Prepare documentation and serve as the subject matter expert.
• Facilitate one-on-one or group training, meetings, and group sessions on key Revenue Cycle subjects.
• Serve as manager of projects for system or process implementations.
• Provides a compassionate and supportive environment with prompt and consistent service,
• Adheres to patient rights: provides for the confidential treatment of all communications and records,
• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors.
• Listens and communicates effectively.
• Supports teamwork by cooperative problem solving through participation in meetings, projects, etc.
• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions.
• Organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate.
• Makes decisions that are timely and consistent with department, objectives, policies and procedures.
• Demonstrates sound judgment; accepts and benefits from constructive criticism.
• Participates in ongoing education as required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer