ACCOUNT MANAGER in Annapolis, Maryland at Walnut Hill Landscape Company Inc

Purchasing, deliveries, and materials

Purchase materials not obtained by the Purchaser, using authorized purchase orders.Schedule and coordinate material deliveries and pickups.Job-cost purchases accurately and provide invoices and purchase orders to the Division Manager.Track inventory items used on jobsites.Assist with the division budget for fleet, equipment, and tools, and manage purchasing accordingly.

Snow and ice management

Assist with planning and delivering snow and ice management services efficiently and on time.

What success looks like

Client relationships are professional, responsive, and built for long-term retention.Service contracts, enhancement work, and account revenue meet agreed goals.Jobs reflect targeted profit margins and disciplined labor and material control.Estimates, schedules, customer commitments, and billing handoffs are accurate and current.Site visits identify quality issues and opportunities early, before they become client problems.Team members receive clear direction, coaching, and a consistent safety standard.Performance is reviewed against job profitability, budget versus actual results, estimate versus actual results, software proficiency, and biannual performance reviews.

The person we are looking forYou are someone who:

Builds trust quickly and communicates with confidence, courtesy, and clarity.Notices details others miss and follows through without being chased.Thinks in systems, solves problems, and keeps commitments visible.Can move comfortably between a client conversation, a jobsite, a budget, and a field team.Brings strong organization, time management, and analytical judgment.Is comfortable with technology and learns new systems quickly.Understands horticultural methods and the services delivered by a landscape management team.Is proactive, flexible, and able to manage multiple priorities with limited supervision.Enjoys teaching, mentoring, and raising the standard through example.Is committed to teamwork and relationships, professionalism and integrity, image, and attention to quality and detail.

Minimum qualifications

Bachelor’s degree and at least three years of green-industry experience; orGreen-industry certification and 2 years experience as a qualified industry professional.Strong keyboard and data-entry skills.Proficiency with Microsoft Office, including Excel, Word, and Outlook.Ability to learn and use Walnut Hill’s budgeting, estimating, electronic timekeeping, and related business software.

Why Walnut HillWalnut Hill’s mission is to provide exceptional value through unparalleled craftsmanship and service. Our vision is to be the best landscape company recognized by our clients, team members, and peers.

As an Account Manager, you will have meaningful ownership of client relationships, account growth, service quality, and team development. You will work alongside field and office leaders who care about doing the work right—and about improving how the work gets done.