Deli Manager | Rosedale in Toronto, Ontario at Summerhill Market

Full-Time | Rosedale

Summerhill Market isn’t your typical grocery store. We’re a Toronto boutique grocer known for scratch-made prepared foods, freshly baked treats, and on-trend ingredients that food lovers can’t get enough of. We move fast, stay ahead of the curve, and never settle for “good enough.” Our mission? To delight customers with every visit — whether that’s helping them discover something new or making their day with genuine service.

Now we’re looking for an experienced, hands-on Deli Manager to lead our Deli department at our Rosedale location. If you’re passionate about great food, exceptional service, developing strong teams, and running a department that customers love to shop, this role is for you.

• Lead, coach, train, and support the Deli team while creating a positive and accountable work environment
• Oversee the day-to-day operations of the Deli department, ensuring exceptional standards for service, quality, cleanliness, and presentation
• Deliver warm, knowledgeable customer service and ensure the team consistently provides an exceptional customer experience
• Manage product ordering, inventory levels, receiving, rotation, and availability
• Monitor product freshness, quality, waste, shrink, and department profitability
• Create and manage employee schedules in line with business needs and labour targets
• Maintain attractive, well-stocked displays and execute merchandising standards throughout the department
• Ensure proper food handling, storage, labeling, dating, sanitation, and food-safety procedures are consistently followed
• Train employees on products, equipment, department procedures, food safety, and customer-service expectations
• Support recruitment, onboarding, performance management, and ongoing development of Deli team members
• Monitor department performance and identify opportunities to improve sales, productivity, labour, waste, and the customer experience
• Partner with Store Management and other department leaders to support overall store operations and business priorities
• Lead by example and jump in alongside the team when needed — especially during busy periods

• Previous experience in deli, specialty grocery, fresh foods, prepared foods, or a similar retail food environment
• Previous leadership, supervisory, or department management experience
• Strong people leadership skills with the ability to coach, develop, and motivate a team
• A genuine passion for food and providing exceptional customer service
• Strong understanding of food safety, sanitation, product rotation, and freshness standards
• Experience with ordering, inventory management, waste control, merchandising, and labour management
• Strong organizational skills and attention to detail
• Comfortable making decisions and solving problems in a fast-paced retail environment
• Reliable and accountable with flexible availability, including evenings and weekends
• Strong communication skills and a collaborative, team-oriented mindset

• Weekly pay
• Employee discount on gourmet groceries and prepared meals
• Employer-paid benefits for full-time employees
• A dynamic, inclusive workplace that celebrates its people
• Opportunities to develop your leadership skills and grow within the company
• Complimentary work swag (we’ll keep you looking sharp)
• Easily accessible store locations

If you’re looking for a workplace where food meets community and where your leadership can make a real impact, Summerhill Market is the place. Bring your energy, your passion for food, and your ability to build a great team — and let’s create an exceptional Deli experience together.

Apply today — we can’t wait to meet you.

Compensation is competitive and negotiable based on experience.

At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.

The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.