Host in Orland Park, Illinois at The Original Pancake House

JOB: HOST CASHIER

**MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS! **

SUMMARY: Responsible for coordinating the restaurant dining area and communicating his/her needs with the servers, bussers, and cooks to provide guests with quality service. Greets the customers and serves their needs by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works with a sense of urgencyGreets the guests within one minute of their arrival Shows guests to their table and provides menu.Sets up the table with silverware, water, and coffee (if the busboy has not already done so.)Is available to answer the customer’s questionsManages waiting line, watches tables and helps arrange and set up tables for large parties.Observes guests throughout their meals to respond to additional needs.Knows all abbreviations and how to write guest checks for TOGO ordersTakes telephone orders and uses suggestive selling to recommend menu items which may complement the order.Rings the check into the computer for TOGO orders.Packages TOGO orders and puts proper condiments and utensils in bags.Keeps up on behind the scenes work: cleans windows, boosters, high chairs, stock TOGO items, pre-bus tables.Assists other Host/Cashiers when necessaryHandles front register, including taking cash, and making change correctly.Validates and sorts Guest Checks according to procedureFollows procedure for money drops with ManagerKeeps work area clean and organizedHelps blow up balloons with pump (in applicable locations)Checks restrooms on hourly basis for cleanliness and suppliesReadily accepts direction from managersFollows all safety precautions to prevent injury or illness.Performs cleaning duties and side work as assignedWorks in cooperation with management and all other restaurant staff in a team effort.

EDUCATION and/or EXPERIENCE:
Minimum of two years of high school education; or up to one year related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:
Must be able to read, write and speak English. Able to effectively communicate with customers or other employees in a one-on-one or small group situation.

MATHEMATICAL SKILLS:
Must be able to perform simple mathematical calculations, such as, addition, subtraction, multiplication, and division using whole numbers, common fractions, decimals, and percents. (A calculator may be used.) Ability to count back money when giving change.

REASONING ABILITY:
Ability to apply common sense in carrying out instructions given by a manager, customer, or another employee. Ability to handle problems of a repetitive nature which have variable solutions, such as, customer requests for special seating, or customer complaints.

While performing the duties of this job, the employee is regularly(up to the entire shift) required to:

Exert fast-paced mobility,StandWalkUse hands to grasp or handle objects (glasses, plates, cups)Use hands for handwriting and operating a cash register keyboardTalk and hear

The employee is frequently required to:

Reach with hands and armsTurn or twistStoop or bendTaste or smellThe employee must occasionally lift and/or move up to 15 pounds.The employee is required to be able to see objects clearly at a distance of 20 inches or less, such as when reading and writing guest checks or operating the computer or register.

Employee Benefits:

Employee Meal DiscountsFlexible SchedulePaid Time Off401kOpportunity for growth