Retail Associate Part Time - Lancaster, PA in Lancaster, Pennsylvania at Menchey Music Service

Share your passion for music. Help others begin theirs.

Menchey Music Service, Inc. is looking for enthusiastic, customer-focused individuals to join our retail team at our Lancaster, PA location. If you enjoy music, love helping people, and thrive in a friendly, fast-paced environment, we'd love to meet you.

Please note: This is a year-round position and is not a seasonal or summer job.

About Menchey Music

Since 1936, Menchey Music has been helping students, parents, educators, and musicians discover the joy of making music. With eight locations across Pennsylvania and Maryland, we've built our reputation on exceptional customer service, quality musical instruments, and a genuine commitment to supporting local school music programs and communities.

Whether we're helping a child rent their very first instrument, finding the perfect accessory for a seasoned musician, or connecting someone with music lessons, our goal is simple: to inspire a lifelong love of music.

As a Retail Sales Associate, you'll be one of the first people customers meet when they walk through our doors. You'll play an important role in creating a welcoming experience while helping customers find the products and services that best fit their musical journey.

Your day may include:

• Assisting customers with instrument, accessory, and sheet music purchases
• Processing band and orchestra rental contracts, making music education accessible for students
• Introducing customers to The Menchey School of Music and registering students for private lessons
• Answering questions in person, over the phone, and by email
• Maintaining an organized, clean, and inviting sales floor
• Opening and closing the store following company procedures
• Handling cash and accurately balancing the cash drawer

You don't need to know everything about musical instruments—we'll help you get there.

Our training includes:

• Product knowledge and manufacturer information
• Basic instrument familiarity
• Sales and customer service techniques
• New products and industry updates

We're looking for someone who enjoys learning, asks questions, and is excited to grow their knowledge of the music industry.

• Has a passion for music and enjoys helping others
• Provides friendly, professional customer service
• Communicates well in person, by phone, and through email
• Is dependable, organized, and detail-oriented
• Works well independently and as part of a team
• Is eager to learn and contribute to a positive store environment

When you join Menchey Music, you're joining a company that believes music changes lives. Every day you'll have the opportunity to help students, families, educators, and musicians achieve their musical goals while working alongside people who share your enthusiasm for music and customer service.

We offer:

• Competitive hourly pay
• Lucrative commission opportunities
• Paid training
• A fun, music-focused work environment
• Generous employee discounts on music products and services

Full-time employees also receive a comprehensive benefits package, including medical and dental insurance, paid time off, and a 401(k) retirement savings plan.

At Menchey Music, we believe music has the power to enrich lives and strengthen communities. If you're excited to share your love of music, learn something new every day, and help others begin or continue their musical journey, we'd love to welcome you to our team.

Apply today and become part of a company that's been making music happen since 1936.

We're looking for candidates who have:

• Current high school enrollment or a high school diploma/GED
• Personal experience playing one or more musical instruments
• A general understanding of musical instruments and printed music
• Strong communication and customer service skills
• A positive attitude and willingness to learn
• The ability to work evenings and Saturdays as needed
• Basic computer skills and attention to detail
• The ability to lift and move instrument cases and merchandise (up to approximately 30 lbs.) with or without reasonable accommodation