Commercial Tire Service Manager in Asheboro, North Carolina at JP Thomas Company
Job Function: Customer Service
JP Thomas Company
Asheboro, North Carolina, 27205, United States
Posted on
Job Description
Thomas Tire Commercial & Off-Road is seeking a motivated Commercial Tire Service Manager to join our team. We’re looking for a team player with excellent customer interaction, team building mindset and solid organizational skills who is ready to grow with us.Benefits
Basic Responsibilities
- Up to 4 weeks of vacation/paid time offPaid holidays (8 days)75% Employer paid medical, dental, & vision insurance$25,000 of life insurance per employee at no costSupplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company matchMonday-Friday, 8am-5pmDiscounts on tires & automotive servicesPaid weekly
Basic Responsibilities
- Provide accurate and timely information with excellent customer experiences: Support Front Counter Staff in delivering professional explanations and guarantee proper services are provided for passenger or light trucks receiving new tires. Process and verify workflow with precision: Review every work order before front counter processing to ensure all labor items, inventory items, and technician initials are accurately assigned. Maintain organized records and documentation: Require all truck check sheets to be completed and signed off, ensuring all recommended services are clearly documented. Organize and coordinate the shop for maximum efficiency: Manage daily job flows, oversee the immediate and correct processing of take-off tires, and ensure tools are returned to designated spots. Collaborate closely with the team to optimize operational processes: Lead by example to coach technicians, maintaining a clean, safe shop environment while driving the team toward efficiency goals.
- Strong communication, leadership, and organizational skills to coach, motivate, and hold a team accountable in a fast-paced environment. Ability to lift up to 75 lbs. and a willingness to get your hands dirty managing shop cleanliness, tools, and daily waste disposal. Must have a valid driver’s license.
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Job Location
Asheboro, North Carolina, 27205, United States
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