Bilingual-Warehouse Coordinator in Lowell, North Carolina at Zapps Management and Advisory Group LLC

Position Summary:

We are seeking a detail-oriented and tech-savvy individual to manage the computer and system

operations during our live Whatnot shows. This role is critical to ensuring a smooth, organized,

and engaging live selling experience. The ideal candidate thrives in a fast-paced environment,

can multitask effectively, and communicates clearly with both the team and audience. This

position requires focus, quick decision-making, and adaptability during live shows.

Key Responsibilities:

• Initiate and properly set up live streams on the Whatnot platform

• Monitor and manage live chat, responding to customer questions in real-time

• Maintain accurate lot numbering and ensure items stay in correct sequence throughout

the show

• Identify and resolve system glitches or discrepancies quickly and efficiently

• Coordinate with the on-camera host to keep the show running smoothly

• Generate and print shipping labels accurately and in a timely manner

• Track sales activity and ensure all items are accounted for within the system

• Maintain overall integrity and organization of each live show

• Provide pictures of Flash Sale items and Buyer Giveaway items to the VA team for

upload to show inventory prior to the live show

• Work with the VA Team daily to ensure they are updated on new items, inventory

changes, and any new procedures

• Communicate any show changes, special promotions, or inventory updates to the VA

Team before each show

• Cross-train in other departments such as Shipping and Fulfillment to become a multi-

faceted team member

• Assist in other areas when needed or during periods when no live shows are scheduled

• Willing to learn and adapt to new platforms such as TikTok to support business growth

and engagement

• Coordinate communication with Shipping and Receiving

• Serve as backup Streamer when needed

Qualifications:

• Strong computer and technical skills; ability to quickly learn new platforms

• Excellent multitasking and organizational abilities

• Strong attention to detail and accuracy

• Ability to work in a fast-paced, high-energy environment

• Clear communication skills and a team-oriented mindset

• Ability to learn multiple roles within the company

• Prior experience with live streaming platforms (Whatnot preferred) is a plus

• Entry-level troubleshooting experience

• Bilingual (Spanish/English)

Details

• 90 day Probationary period

• Full Time

• Benefits (Medical, Dental, Vision)

• Paid Time Off Earned

• Paid Holidays (8 days)

• 401K Match

• This is not a remote position