Referral Coordinator - University Surgeons Associates in Knoxville, Tennessee at University Physicians' Association

University Surgeons Associates is seeking a detail-oriented and compassionate full-time Referral Coordinator to join our dedicated team. If you thrive in a fast-paced healthcare environment and enjoy helping patients navigate their care journey with strong clinical experience in referral processing, we’d love to hear from you!

Key Responsibilities:

• Communicate with patients, providers, and staff as necessary to ensure timely and accurate referral completion
• Verify insurance coverage and assess clinical reasoning for specific appointments
• Maintain accurate records and documentation in the electronic health record (EHR) system
• Collaborate with clinical and administrative staff to support seamless patient care

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k with company match and immediate vesting, Life Insurance, Critical Illness, and more!

• High school diploma or equivalent (Associate’s degree preferred)
• Medical Assistant/LPN experience preferred
• Previous experience in a medical office or referral coordination role required
• Strong understanding of insurance processes and medical terminology
• Excellent communication and organizational skills
• Proficiency in EHR systems, preferably Greenway/Intergy and Microsoft Office Suite