Food and Beverage - Pub Bartender at Erin Hills Golf Course, LLC – Hartford, Wisconsin

Position

Seasonal Food and Beverage Pub Bartender (Early May- Mid October)

Classification

Part-Time Seasonal, Hourly, Non-Exempt

Full-Time Seasonal, Hourly, Non-Exempt

Reports To

Food and Beverage Director

Job Summary

To promptly greet and serve all guests at the Irish Pub, which includes providing exceptional hospitality and guest experience. The hours are from 3:30pm- 11:30pm, ending hours may vary depending on business volume.

Qualifications

• Must be 21 years of age
• Minimum of 2 years of bartending experience in the restaurant or club industry
• Knowledgeable of craft cocktails, beer, wine and spirits
• Experienced with keg and soda systems
• Experience in cash handling and Point of Sale System
• Required to stand for long periods of time
• Capable of lifting 50 pounds
• Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance
• General math skills, problem solving and decision-making skills
• Ability to communicate with guests and employees with a positive attitude
• Must complete the Responsible Beverage Service Training Course
• Ability to obtain a bartender operating license
• Ability to multi-task food preparation and beverage service

Responsibilities & Duties

• Consult check list to ensure bar area is properly set up and ready for bar service
• Clean and organize all service areas including both interior/exterior tables and chairs, patios and fire pits
• Check tee sheets and daily events Google Docs for daily direction and guest payment details.
• Make rounds to Drumlin putting course and Caddie barn during service hours
• Ensure guests are enjoying their bar experience by table touch
• Stay updated on current clubhouse menu choices, specialty cocktails, beer, wine and spirit selections
• Accurately prepare mixed drinks, beer and wine for guests while adhering to portion control standards put in place by management
• Consistently prepare and present pub food items as directed by the executive chef
• Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed.
• Ensure guests receive food and beverages in a timely manner
• Be well-versed and prepared to communicate history, product offerings and services of Erin Hills
• Effectively handle guest requests, complaints or problems with a positive attitude
• Handle all payments accurately
• Ensure all radio communication is respectful, professional and courteous
• Properly and fully complete all side-work, cleaning and closing duties
• Ability to communicate history, products and services of Erin Hills
• Adhere to safety regulations as provided by Erin Hills and OSHA
• Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products
• Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
• Comply with nutrition and sanitation regulations and safety standards
• Follow guidelines and policies set forth by Erin Hills Employee Handbook