Dorm Monitor at Chicanos Por La Causa – Albuquerque, New Mexico

Everyone deserves a safe place to rest. Join our newest team at Gateway West Shelter making this happen for our most vulnerable.

SCHEDULE - Full-time, On-site
We are hiring for a variety of shifts. Pay rate will depend on shift and weekends worked:

• Days, 6am-3pm
• Swing, 2:30pm-11pm
• Nights, 10:30pm-7am

Shifts may includes weekends and holidays as needed. Schedule subject to change to meet the needs of shelter operations.

LOCATION: 7440 Jim McDowell Rd

ABOUT GATEWAY WEST
Gateway West is Albuquerque’s largest shelter, serving an average of 600 people per night, with cold winter nights bringing in more than 700 people, offering a safe and welcoming environment to people experiencing homelessness. The center is open year-round, offering meals, a warm overnight bed, and secure under-bed storage. Shuttle service is provided daily. The team provides easy access to trauma-informed services such as case management, job searching, and other supportive services. The team's goal is to guide guests through a successful exit from the shelter to safe, stable housing and a plan for ongoing support.

HOW WILL YOU MAKE AN IMPACT?
You will be integral in maintaining a safe, clean, and supportive environment within the shelter dormitories. You will oversee resident activities, ensuring compliance with shelter policies. In this role, you will be able to provide meaningful support to individuals experiencing homelessness. Your effort will contribute to the shelter team's goal of building daily community and respect among residents, empowering individuals navigate through challenges as they work towards stability and recovery.

• Resident supervision, including regular walk-throughs of assigned areas during shifts, addressing concerns and issues as they arise. Night shifts announce curfew and lights out
• Resident support and conflict mediation, including linking to resources such as job training, medical care, and housing support.
• Safety, compliance and documentation, including monitoring for safety hazards, medical and behavorial emergencies, reporting to leadership
• Community building, including organizing activities to foster social connections and group support.
• Select driver roles - some dorm monitors may be eligible to drive 15-passenger van to pick up referrals and transport residents into the community and shelter access points (not all dorm monitors will drive - this will depend on meeting eligibility criteria and can be discussed during interviews)

WHAT MAKES YOU A GREAT DORM MONITOR?

You actively work to break down stigmas. You are compassionate and non-judgmental towards individuals experiencing homelessness.

You've done this work before! You know exactly what it means to work in a shelter that is fast-paced and highly active. You understand homelessness issues and are familiar with available community resources.

You are trauma-informed. You promote safety, empowerment and healing, always recognizing the impact of trauma on an individual’s experiences and behaviors.

You have experience with de-escalation and conflict mediation. Your self-control, calm and professionalism in stressful, crisis situations are an asset to the team.

You have integrity. You model accountability and integrity in all your interactions with teammates, leadership, community partners, and most importantly, with all shelter residents.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent experience; experience in social services or related fields preferred

Prior experience working in a shelter, community organization, or social service setting is a plus

Basic computer skills for record-keeping and reporting

For approved drivers only: have a valid drivers license & CDL

BENEFITS
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:

Generous Paid Holidays

Employee Recognition Program

Paid Time Off & Paid Sick Days

Free Preventative Services & Wellness Rewards

Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26

Health Savings Account & Flexible Spending Account

Life + Disability options

Employee Assistance Program

Telemedicine & Concierge Services

401(k) Retirement Plan

Voluntary Pet Insurance and other optional benefits for additional peace of mind

Tuition Reimbursement for qualifying degrees

No two days are ever the same here! Apply today and be part of the action.

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.