Receptionist at Lotus Professional College – Richmond, Virginia

Job Opening: Part-Time Evening Front Desk Receptionist

Pay Rate: $16-$20/hour (based on experience)

Location: Lotus Professional College - (8935 Patterson Ave, Henrico, VA 23229)

Schedule:

• Monday-Thursday: 5:00 PM - 10:00 PM
• Saturday: 8:30 AM - 5:30 PM

About Lotus Professional College:

Lotus Professional College is one of the leading accredited colleges in Virginia teaching Massage, Esthetics and Acupuncture. With over 200 active students, we actively attend to the needs of our students and clients every day. We would love to welcome a new friendly face to our wonderful college to play a crucial supportive role.

Position Overview:

As the Front Desk Receptionist, you will play a key role in creating a positive first impression for students, faculty, and visitors. You'll manage front desk operations, support administrative functions, and help maintain a calm and organized environment.

Responsibilities:

Front Desk & Daily Operations:

• Open and close the front desk following detailed procedures.
• Greet and assist students, faculty, staff, and visitors.
• Answer, screen, and direct incoming calls, emails, and in-person inquiries.
• Manage the reception area, ensuring it is tidy, welcoming, and well-organized.
• Manage product sales, snack/drink bar, and merchandise displays.

Clinic Support:

• Print daily clinic schedules using Mindbody.
• Pull, prepare, and file client records according to clinic needs.
• Ensure records are properly returned and secured at the end of each shift.
• Support client rebooking's, check-ins, and aid clinic supervisors.

Technology & Systems:

• Use iPad to operate square system for payments and inventory management, and Sonos to manage clinic/lobby music
• Maintain outlook mail & calendar, Mindbody, and UnifiedPractice system during shifts.
• Accurately log inventory updates, comps, and expirations in Square and Excel.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Minimum of 1 year of experience in a receptionist or administrative role, preferably in a higher education or similar professional environment.
• Skills:
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with student information systems and academic management software is a plus.
  • Strong attention to detail and problem-solving abilities.
  • Ability to maintain a professional and friendly attitude towards students and volunteers.
• Personal Characteristics:
  • Friendly and approachable with a positive attitude.
  • Strong work ethic, reliable, and punctual.
  • Ability to work independently as well as collaboratively with a team.